Operations Manager

Confidential Company; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in Abu Dhabi is seeking an experienced Operations Manager to oversee operational strategies, facilities management, and ensure compliance with health and safety regulations. This role demands strong leadership skills and a proven background in operational management. The ideal candidate will possess a bachelor's degree along with significant administrative and management experience in a dynamic environment focused on efficiency and organizational success.

Qualifications

• A minimum of 10 years of administrative experience with at least 5 years in a management role.
• Experience in operations management or related fields with 7+ years mandatory.
• Relevant certifications in HSE or facilities management are a plus.

Responsibilities

• Develop operational strategies and monitor performance.
• Manage facilities and oversee maintenance processes.
• Ensure compliance with local HSE regulations.
• Lead cross-departmental teams and manage vendor relations.

Skills

Strategic thinking

Operational planning

Organizational skills

Project management

Interpersonal skills

Communication skills

Facilities management

Leasing management

Vendor relations

Education

Bachelor's degree or equivalent experience

Job description

Bachelor of Business Administration, Bachelor of Arts, Any Graduation

Nationality

Any Nationality

Any

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

Operational Strategy, Implementation & Monitoring:

• Develop and implement strategies to align operational processes with business goals.
• Monitor operational performance and optimize processes.
• Establish and track performance metrics.

Facilities Management:

• Oversee the maintenance and operation of the physical space.
• Manage the outsourced facilities team to ensure the upkeep of all spaces.
• Act as the main point of contact with the landlord’s facilities management for building-related concerns.

Health, Safety, and Environment (HSE):

• Ensure compliance with local HSE regulations.

Policies and Procedures:

• Create and update operational policies to ensure compliance and smooth functioning.
• Regularly review policies to meet evolving organizational and regulatory needs.

Utilities & IT:

• Monitor utilities consumption for cost-saving opportunities.
• Ensure smooth IT system functionality and liaise with the IT team for troubleshooting and upgrades.
• Oversee vendor relationships for utility and IT services.
• Coordinate with the procurement and finance teams for cost-effective goods and services.
• Build strong relationships with vendors and suppliers.
• Manage petty cash and operational budgets.
• Handle venue bookings, from inquiry to execution, ensuring a seamless experience.
• Coordinate with various teams for event setup and logistics.
• Liaise with Finance for invoicing and revenue tracking.

Leasing Management:

• Manage tenant onboarding, lease agreements, and contract renewals.
• Liaise with the legal team to ensure lease compliance.
• Oversee build-outs, coordinating with facilities management teams for approvals.

Program Delivery:

• Collaborate with the Program Manager to ensure smooth execution of M_39 programs.

Front Desk Supervision:

• Oversee front desk operations, ensuring excellent customer service.
• Provide guidance to the team to maintain a welcoming environment.

Desired Candidate Profile

Skills and Qualification:

• Strong strategic thinking and operational planning skills.
• Excellent organizational and project management abilities.
• Exceptional interpersonal and communication skills.
• Proficiency in facilities management, leasing, procurement, and vendor relations.
• Knowledge of local HSE regulations and practices.
• Financial acumen for budgeting, petty cash management, and revenue tracking.
• Proven team management experience, able to delegate tasks and foster a collaborative environment.
• Ability to manage multiple projects in a high-paced, deadline-driven environment.
• General awareness of art, design, culture, innovation, and business.

Education & Experience:

• Bachelor’s degree or equivalent experience.
• At least 10 years of administrative experience, with 5+ years in a management role.
• 7+ years of operations management or related experience.
• Experience in leading cross-departmental teams and managing vendor relationships.
• Experience in managing leasing processes and complex build-out projects is a plus.
• Relevant certifications in HSE, facilities management, or procurement are a plus

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