Operations Manager

the authors; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading holiday home company is seeking an Operational Manager to oversee daily property management operations in Abu Dhabi and Dubai. This role involves ensuring high service standards, coordinating team efforts, and managing multiple apartments. The ideal candidate will be detail-oriented, organized, and possess experience in the hospitality sector, playing a crucial role in the company's expansion.

Benefits

Equity share in the company

Work directly with the founding team

Competitive monthly salary based on experience

Qualifications

• Experience in hospitality, property management, or short-term rentals is a plus.
• Self-motivated, responsible, and detail-oriented.
• UAE driving license is a bonus.

Responsibilities

• Manage daily apartment operations: cleaning, maintenance, inspections.
• Ensure full legal compliance of each apartment.
• Monitor apartment quality, ensuring brand standards.

Skills

Organizational skills

Communication skills

Problem-solving

Tools

WhatsApp

Trello

Google Drive

CRM tools

Job description

Job Title: Operational Manager in a property management – The Authors (Holiday Home Company)

Location: Abu Dhabi / Dubai, United Arab Emirates

Type: Full-Time

Compensation: Competitive salary + equity

Experience Level: Entry to Mid-Level

Languages: English (Arabic is a plus)

About The Authors:

The Authors is a boutique holiday home brand redefining hospitality in the UAE. We design and manage uniquely themed apartments across Abu Dhabi and Dubai, blending storytelling, comfort, and operational excellence. As we expand, we’re looking for an Operational Manager to join our core team and help scale our vision.

Role Overview:

As our Operational Manager, you will oversee the daily operations of our properties and support the implementation of new apartments. You will act as a key player in ensuring our guests experience high standards of service and design, and that all operational processes run smoothly across teams.

Key Responsibilities:

• Manage daily apartment operations: cleaning, maintenance, inspections, and readiness.
• Work closely with team leaders and cleaning crews in both Abu Dhabi and Dubai.
• Ensure full legal compliance of each apartment, including guest registration with authorities.
• Coordinate new apartment onboarding with team leaders and the design team.
• Monitor apartment quality, ensuring each unit reflects The Authors' brand standards.
• Liaise with service providers, maintenance teams, and support vendors.
• Report key operational metrics and support financial tracking.
• Be hands-on in solving day-to-day operational challenges.

What We’re Looking For:

• Highly organized with strong communication skills.
• Problem-solver who can work under pressure and manage multiple moving parts.
• Experience in hospitality, property management, or short-term rentals is a plus.
• Comfortable using WhatsApp, Trello, Google Drive, and basic CRM tools.
• Self-motivated, responsible, and detail-oriented.
• UAE driving license is a bonus.

Compensation & Growth:

• Monthly salary (based on experience).
• Equity share in the company (early team member package).
• Work directly with the founding team and play a key role in the company’s growth.