Operations & Maintenance Facility Manager

Turner & Townsend International Limited; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in construction seeks an O&M Hard Services Facilities Manager to oversee the maintenance and safety of public infrastructure in Abu Dhabi. This role involves managing contractors, ensuring compliance with regulations, and engaging with stakeholders to enhance community welfare. The ideal candidate will have a bachelor's degree related to facilities management and extensive experience in public sector projects.

Qualifications

• Extensive experience in FM services management in the public sector.
• Relevant health and safety certifications (e.g., IOSH, NEBOSH).
• Strong knowledge of public space infrastructure systems.

Responsibilities

• Conduct daily site visits to monitor FM contractors.
• Manage logistics and operations of public realm.
• Ensure compliance with health, safety, and environmental legislation.

Skills

Leadership

Communication

Stakeholder Management

Education

Bachelor's degree in Facilities Management, Civil Engineering, Environmental Science

Tools

MS Office

CAFM systems

Job description

O&M Hard Services Facilities Manager for the Public Realm is responsible for overseeing the maintenance, operation, and safety of the mechanical, electrical, and structural infrastructure within public spaces such as parks, streetscapes, plazas, and other civic areas. The role ensures these areas are well-maintained, safe, functional, and compliant with relevant regulations, thereby enhancing the community's quality of life.

As the O&M Facilities Manager for the Main Districts, you will be responsible for an assigned area while supporting your counterparts in other areas with your knowledge of Hard Services and best practices.

Key Responsibilities:

Operational Management:

• Conduct daily site visits to monitor the work of FM contractors.
• Manage daily operational activities of hard services, including lighting, drainage, signage, fixtures, fountains, and structural elements within the public realm, in accordance with the FM contract.
• Ensure all systems and infrastructure operate efficiently, are maintained safely, and comply with contractual agreements.
• Manage logistics and operations of the public realm to meet client expectations.
• Monitor, report, and escalate non-conformance issues related to FM contractors' adherence to contracts, SLAs, and KPIs.

Maintenance & Repairs:

• Review and advise on contractor plans for preventative and reactive maintenance programs.
• Coordinate repairs with external contractors and internal teams for swift and effective execution.
• Ensure contractors maintain detailed records of inspections, maintenance, and repairs, and escalate issues as needed.

Safety & Compliance:

• Ensure all activities comply with health, safety, and environmental legislation.
• Conduct risk assessments and implement safety procedures accordingly.

Quality & Standards:

• Perform daily inspections to ensure assets meet safety, aesthetic, and client standards.
• Implement continuous improvement initiatives to enhance infrastructure resilience and public safety.

Contract & Budget Management:

• Review contractor budgets for alignment with SLAs and scope of work.
• Manage budgets related to hard services maintenance and upgrades.
• Oversee external service providers to ensure contractual obligations are met.
• Identify opportunities for value engineering and cost savings.

Stakeholder Engagement:

• Act as the main contact for local authorities, community groups, and other stakeholders regarding public realm infrastructure.
• Provide timely reports and updates on maintenance activities and project status.
• Lead, supervise, and develop maintenance teams and contractors.
• Ensure staff and contractors are trained on safety and operational procedures.

Qualifications:

• Bachelor's degree in Facilities Management, Civil Engineering, Environmental Science, or related field.
• Extensive experience in FM services management, especially in the public sector or public realm projects within Abu Dhabi or UAE.
• Strong knowledge of MS Office; familiarity with CAFM systems and planning software is advantageous.
• Experience in facilities management related to outdoor infrastructure and public spaces.
• Understanding of public space infrastructure systems such as lighting, drainage, and structural elements.
• Relevant health and safety certifications (e.g., IOSH, NEBOSH).
• Excellent leadership, communication, and stakeholder management skills.
• Experience in budgeting, contract negotiations, and project management.
• Knowledge of applicable regulations and standards for public spaces.

Company Industry: Construction, Civil Engineering

Department / Functional Area: Operations & Maintenance Facility Management

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At Turner & Townsend, we are passionate about making a difference by delivering better outcomes for clients, enabling our people to realize their potential, and contributing to a prosperous society.

We support major global projects across over 130 countries, with a dynamic, innovative, and client-focused team supported by an inclusive culture. Our proactive approach, expertise, and integrity are valued by clients, providing our team with exciting projects worldwide.