Operations & Maintenance Facility Manager

Turner & Townsend Limited; Abu Dhabi; On-site; AED 250,000 - 350,000; Full time

Job summary

A leading professional services company is seeking an Operations & Maintenance Facility Manager to oversee public infrastructure operations in Abu Dhabi. The role includes ensuring the safety and operational efficiency of public spaces, managing contractors, and maintaining compliance with relevant regulations. The ideal candidate will have a strong background in facilities management and excellent leadership abilities. This opportunity offers a chance to work on high-profile projects in a dynamic environment.

Qualifications

• Extensive experience in FM services management in public sector projects.
• Relevant health and safety certifications (e.g., IOSH, NEBOSH) required.
• Strong understanding of public space infrastructure systems.

Responsibilities

• Oversee maintenance, operation, and safety of public spaces.
• Manage contractors' adherence to contracts, SLAs, and KPIs.
• Conduct safety and risk assessments following environmental legislation.

Skills

Leadership

Communication

Stakeholder Management

Project Management

Education

Bachelor’s degree in Facilities Management

Civil Engineering

Environmental Science

Tools

MS Office

CAFM systems

Planning software

Job description

Operations & Maintenance Facility Manager

• Full-time

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

The O&M Hard Services Facilities Manager for the Public Realm is responsible for overseeing the maintenance, operation, and safety of the mechanical, electrical, and structural infrastructure within public spaces such as parks, streetscapes, plazas, and other civic areas. The role ensures these areas are well-maintained, safe, functional, and compliant with relevant regulations, enhancing the community’s quality of life.

As the O&M Facilities Manager for the Main Districts, you will be responsible for an assigned area while supporting your counterparts in other areas with your knowledge of Hard Services and best practices.

Key Responsibilities:

Operational Management:

• Conduct daily site visits to monitor the work of FM contractors.
• Oversee, direct, and manage daily operational activities of hard services, including lighting, drainage, signage, fixtures, fountains, and structural elements within the public realm.
• Ensure all systems and infrastructure operate efficiently, are maintained safely, and comply with contractual obligations.
• Manage logistics and ensure the public realm meets client expectations.
• Monitor, report, and escalate non-compliance issues related to contractors’ adherence to contracts, SLAs, and KPIs.

Maintenance & Repairs:

• Review and advise on contractors’ plans for preventative and reactive maintenance programs.
• Coordinate with external contractors and internal teams to execute repairs effectively.
• Ensure contractors maintain detailed records of inspections, maintenance, and repairs; escalate issues as needed.

Safety & Compliance:

• Ensure all activities comply with health, safety, and environmental legislation.
• Conduct risk assessments and implement safety procedures accordingly.

Quality & Standards:

• Perform daily inspections to ensure assets meet safety, aesthetic, and client standards.
• Implement continuous improvement initiatives for infrastructure resilience and safety.

Contract & Budget Management:

• Review contractor budgets to ensure alignment with SLAs and scopes of service.
• Manage budgets related to maintenance and upgrades.
• Oversee external service providers, ensuring contractual obligations are met.
• Identify opportunities for cost savings and value engineering.

Stakeholder Engagement:

• Act as the primary contact for local authorities, community groups, and stakeholders.
• Provide timely reports and updates on maintenance and projects.
• Lead and develop maintenance teams and contractors, ensuring safety and operational training.

Qualifications:

• Bachelor’s degree in Facilities Management, Civil Engineering, Environmental Science, or related field.
• Extensive experience in FM services management, especially in public sector or public realm projects within Abu Dhabi or UAE.
• Proficiency in MS Office; knowledge of CAFM systems and planning software is advantageous.
• Strong understanding of public space infrastructure systems.
• Relevant health and safety certifications (e.g., IOSH, NEBOSH).
• Excellent leadership, communication, and stakeholder management skills.
• Experience in budgeting, contract negotiations, and project management.
• Knowledge of applicable regulations and standards for public spaces.

Company Vision:

Our vision is to be the leading capital programmes professional service provider across property, infrastructure, and natural resources.

We have grown from 2,500 staff in 63 offices (2010) to 6,800 staff in 110 offices (2020), operating across 45 countries.

We invest heavily in our employees’ training and development, promoting from within and fostering a challenging, stimulating, and inclusive environment.

Turner & Townsend is an equal opportunity employer that values diversity and inclusivity. We encourage applications from all community sectors.

Join our social media channels for more information about our projects.

It is strictly against Turner & Townsend policy for candidates to pay any fee related to our recruitment process. No agency working with us will ask for fees at any time. Unsolicited resumes sent to our website or email are property of Turner & Townsend and are not subject to agency fee payments. To be an authorized agency, a formal agreement must be in place.