Operations & Logistics Manager (Catering & Events)

TGP International; Dubai; Presencial; AED 180.000 - 250.000; Jornada completa

Descripción de la vacante

TGP International in Dubai seeks an experienced Events Operations Manager to own end-to-end catering events from costing to on-site execution. You will plan, coordinate, and deliver large-scale corporate functions, ensuring profitability and on-time delivery.

Responsibilities include budgeting, logistics, staffing, equipment management, and post-event reporting, with a focus on HACCP compliance, safety, and cost control. UAE experience preferred; willingness to work extended hours is required.

Formación

• Minimum high school education or equivalent.
• Relevant training or certifications in hospitality, catering operations, food safety or HSE would be an advantage but are not mandatory.
• Valid UAE driving licence preferred.

Responsabilidades

• Costing & proposals for enquiries and RFPs, including manning, logistics, and F&B.
• On-site event execution: setup, service, breakdown and derig.
• Plan staffing, station layouts, and equipment per section.
• Coordinate logistics: trucks, deliveries, storage runs, and budget adherence.
• Beverage procurement, stock management and post-event reconciliation.
• Build weekly ops rota and reconcile agency invoices.
• Manage equipment storage and rental orders; record breakages.
• Create Tevalis revenue records and reconcile after events.
• Generate EOD, post-event and monthly P&L reports; finance calendar.

Conocimientos

Event management

Budgeting

Logistics planning

Staffing coordination

HACCP knowledge

Leadership

Excel skills

On-site operations

Educación

High school diploma

Hospitality certification

Herramientas

Tevalis POS

Excel

Descripción del empleo

Purpose: Owns every event from costing to closing. Pricing it, ordering everything it needs, moving it to site, running it on the ground and reporting on it afterwards.

1. Costing & proposals

• Build the full costing sheet for every enquiry and RFP (manning, logistics, equipment, F&B, commercial summary).
• Set selling prices against target margin, labour cap and revenue split.
• Produce operation plans, floor plans, risk assessments and method statements.

2. Event execution

• Run events on site: setup, service, breakdown and derig.
• Plan station layouts, staff deployment and equipment per section.

3. Logistics

• Plan and book all logistics movements: trucks, deliveries, storage runs (Jafza-Expo) and kitchen dispatches.
• Keep logistics within the costed budget.

4. Beverage

• Order all beverages for every event.
• Manage beverage stock, counts and post-event reconciliation.

5. Staffing

• Set manning per event and order casual staff from agencies.
• Build the weekly ops rota; reconcile agency invoices against actual hours.

6. Equipment & storage

• Own all company equipment and the off-site storage.
• Order rentals (e.g. IHS) and consumables; record breakages and losses.

7. POS & revenue share (Tevalis)

• Create all Tevalis buttons for every event and outlet.
• Record all revenue-share arrangements in Tevalis and reconcile them after each event.

8. Reporting

• EOD, post-event and breakage reports.
• Monthly event P&L.
• 2-week expense calendar for Finance cash-float planning.

Key KPIs

• Net margin per event at or above target.
• Labour, food (30-33%) and beverage (30%) costs within targets.
• Zero missed orders on event day.
• Reports submitted on time.

Qualifications

• Minimum high school education or equivalent.
• Relevant training or certifications in hospitality, catering operations, food safety or HSE would be an advantage but are not mandatory.
• Valid UAE driving licence preferred.

Professional Experience

• Minimum 5-7 years of relevant experience in catering, hospitality or event operations, including at least 3 years in an operational management or supervisory capacity.
• Proven experience managing large-scale catering events, corporate functions, VIP events, festivals and outdoor catering operations.
• Strong practical experience in event logistics, equipment rentals, supplier management and casual manpower coordination.
• Demonstrated experience in event costing, budgeting, operational planning and cost control.
• Previous UAE catering and events experience strongly preferred.

Key Skills & Competencies

• Strong Microsoft Excel skills, particularly event costing, budgeting and operational reporting.
• Ability to independently manage the full event cycle, from costing and planning through to execution, breakdown and financial reconciliation.
• Strong understanding of manpower planning, logistics, procurement, inventory and equipment management.
• Knowledge of HACCP, food safety and HSE requirements.
• Excellent organisational, leadership, communication and problem-solving skills.
• Commercially aware, with a focus on profitability, efficiency and cost control.
• Highly hands-on, resourceful and capable of working independently under pressure.
• Flexible to work extended hours, weekends and public holidays according to operational requirements.

Important: Practical experience, operational competence and a proven ability to independently deliver large-scale catering events are more important than formal academic qualifications for this position.