Our client, a fast-growing and forward-thinking company, is seeking an Operations Lead to play a pivotal role in shaping, scaling, and streamlining their business operations. This is an exciting opportunity for someone with a proven track record in building operational systems from the ground up and driving strategic initiatives in dynamic, high-growth environments.
Key Responsibilities
Strategic Execution
- Own business reporting and dashboards to keep the team aligned on priorities.
- Act as a thought partner in key decisions and provide a strategic sounding board.
- Drive forward strategic initiatives, ensuring execution always connects back to long-term goals.
Process Design & Automation
- Identify inefficiencies and design scalable, streamlined processes.
- Introduce frameworks and cadences that drive focus, collaboration, and alignment.
- Implement tools and systems that improve accountability and reduce operational friction.
- Champion automation and structured documentation to build resilience.
Project & Program Management
- Lead cross-functional initiatives end-to-end, applying structured methodologies such as OKRs, Agile, or Kanban.
- Drive clarity, discipline, and accountability across teams and projects.
Org & Team Operations
- Oversee governance, reporting, and compliance across the group’s entities.
- Build and manage internal processes that support growth, including hiring, onboarding, and performance cycles.
- Support functional leaders in strengthening operational maturity.
- Contribute to building a culture that balances speed with precision.
Qualifications & Experience
- 6–10 years of experience in operations, strategic programs, or consulting, with time spent in high-growth startups or scale-ups (Series A–B+ preferred).
- Experience within the fintech Industry is mandatory
- B2B/B2C/B2G Experience
- Strong operational track record, having built and scaled processes and systems successfully.
- A structured thinker who thrives in fast-paced, evolving environments.
- Excellent project management, stakeholder engagement, and problem-solving skills.
This is a unique opportunity to work directly with senior leadership, drive meaningful change, and help scale an ambitious business at a pivotal stage of growth. If you’re passionate about building systems that empower teams to move fast with clarity and precision, this role is for you.