Operations Lead

Hospitable.com; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company seeks a hands-on shift leader to oversee operations in a dynamic environment. Responsibilities include supervising teams, managing inventory flow, and implementing process improvements. Ideal candidates will demonstrate leadership, problem-solving skills, and the ability to analyze data for operational efficiency.

Benefits

Career growth opportunities

Exposure to world-class logistics systems

High visibility and responsibility

Qualifications

• Experience managing medium to large teams.
• Ability to use data for decision-making and trend analysis.

Responsibilities

• Oversee operations and performance in a logistics hub.
• Supervise and train associates, ensuring a safe work environment.
• Implement process improvements using data insights.

Skills

Problem-solving

Team leadership

Data analysis

Job description

Company: Amazon (Q-Express Documents Transport)

Employment Type: Full-time

Team: Operations – Could be in First Mile (Fulfillment), Middle Mile (Sortation), or Final Mile (Delivery)

This is a hands-on shift leadership role, overseeing operations and driving performance and safety. Think of it as a front-line operational leadership position in one of Amazon’s logistics hubs.

• Ensure a safe work environment by identifying and mitigating risks.
• Communicate safety expectations and monitor adherence.
• Team Supervision
• Directly supervise and train Associates (warehouse, logistics, delivery staff).
• Monitor performance, support development, and foster engagement.
• Operations Execution
• Manage daily shift tasks: inventory flow, processing targets, and fulfillment.
• Adjust labor and resource allocation in real-time based on operational needs.
• Cross-functional Communication
• Interface with other teams like maintenance, IT, safety, training, and HR.
• Ensure seamless handovers and execution between shifts and functions.
• Problem Solving & Process Improvement
• Use data and insights to identify and resolve bottlenecks or inefficiencies.
• Implement Lean / 5S / Kaizen-style improvements on the floor.

Basic Qualifications

Amazon is looking for candidates with:

• Experience managing medium to large teams (e.g., shift supervisor, warehouse team lead, or logistics coordinator)
• Experience using data to make decisions, analyze trends, and improve operations

Preferred Qualifications (Amazon Looks for):

• Experience in fast-paced, dynamic environments
• Strong problem-solving skills with a “think on your feet” mentality
• A team-oriented, engaging and supportive leadership style
• Experience with process optimization, 5S or Six Sigma is a plus
• Familiarity with performance metrics, KPIs, dashboards

Why This Role is a Great Opportunity

• Career growth: Amazon promotes internally and this is a classic launchpad to Ops Manager roles.
• Global company, local footprint: You get exposure to world-class logistics systems while managing a local team.
• High responsibility, high visibility: You'll directly impact delivery efficiency and customer satisfaction.

How to Stand Out When Applying

If you’re submitting a resume or preparing for interviews, focus on:

• How you led a team during peak volumes or pressure
• Times you solved operational issues with data or metrics
• Examples of improving safety, process, or team morale
• Your ability to communicate clearly with frontline and management
• Your comfort with ambiguity and quick decision-making

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