Operations Engineer

Enova by Veolia; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company specializing in facilities management is seeking a Facilities Manager to oversee operations and ensure the efficiency of services across assigned sites. The role involves regular communication with service providers, management of maintenance activities, and compliance with regulatory standards. Candidates should possess a Bachelor's degree in Electrical or Mechanical Engineering, have 4-5 years of relevant experience, and be fluent in Arabic.

Qualifications

• 4 to 5 years of experience in Facilities Management, Property Management, or Real Estate.
• Fluency in Arabic language is mandatory.
• Knowledge of MEP systems is essential.

Responsibilities

• Conduct regular site inspections and organize maintenance schedules.
• Monitor operational efficiency and compliance with regulations.
• Prepare and submit detailed reports on operational issues.

Skills

Communication

Problem-Solving

Leadership

Organizing

Computer Proficiency

Education

Bachelor's Degree in Electrical Engineering

Bachelor's Degree in Mechanical Engineering

Tools

CAFM system

Job description

Job Purpose

To manage the facilities and operations within the assigned portfolio while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, and contract management practices that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help achieve Enova’s business objectives.

Key Responsibilities

• Perform regular site inspections on the status of Hard services and Specialist services performed at assigned site locations and ensure all required documents in place.
• Organize and keep track of all the preventive and reactive maintenance performed by the appointed service providers. Regularly communicate with the service providers on-site to ensure the maintenance works are followed as per schedule.
• Monitor & control the specialist systems and ensure the effective delivery of site services in line with Service Level Agreements /Key Performance Indicators
• Plans, schedules, and reviews of the day-to-day operational and maintenance activities related to all MEP Systems of the buildings, monitors operation of various MEP systems to ensure optimum performance of systems and equipment’s
• Investigate complaints, disturbances and resolve problems by communicating with the facilities management, landlord management and tenants.
• Follow-up on all operational requirements as per the approved building rules/community guidelines. Maintain all the required departmental and site level documentation.
• Investigate complaints, disturbances and resolving problems, following management rules & regulations also liaise with building residents as and when required.
• Ensure all operations are performed under safe practices and as per the guidance of the QHSE Team.
• Ensure all legal and statutory /authority requirements are fulfilled in terms of building operation.
• Assist the Facilities Manager in all aspects of project implementation as needed.
• Assist in purchasing department for equipment, requirements for the property.
• Submission of regular reports such as monthly Inspection Reports with details of operational issues and status of works, detailed KPI report of AMC service providers, FM tracker of pending issues and other administrative and technical reports.
• Monitor and optimize energy consumption to reduce costs and improve efficiency. Identify energy-saving opportunities and implement measures to enhance energy efficiency
• Manage relationships with clients, stakeholders, vendors, and regulatory communication with clients, customer base with your area of responsibility and the FM or workplace manager.
• Prepares & submits routine and special reports such as maintenance schedules, operational & incident reports, accident reports, technical reports, …etc.
• Preparation and submission of quotations and estimates. Liaise with technicians to ensure accuracy of quotations and estimates.
• Follow all contractual scope of deliverables and ensure to deliver the required service on time.
• Identify any training needs for each member of the team and ensure training schedule is created and maintained to ensure quality services provided to clients
• Preparing risk assessment, method statement and fire assessment plans in coordination with HSE
• Address and resolve system and equipment issues within client facilities, issuing repair reports for documentation.

Qualifications, Experiences, & Skills

• Bachelor’s Degree in Electrical or Mechanical Engineering
• 4 to 5 Years of experience in Facilities Management Property Management, or Real Estate
• Knowledge of CAFM system
• Innovative and conceptual skills.
• Numerical and problem-solving skills.
• Communication and influencing skills.
• Planning and organizing skills.
• Leadership and teamwork skills.
• Computer proficiency.
• MEP system knowledge.
• Fluency in Arabic language is mandatory.