Operations Engineer

Khazna Data Centers; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Khazna Data Centers is seeking an Operations Engineer to join their team in Dubai. The role involves managing the efficient operation and maintenance of data center facilities, ensuring compliance with QHSE standards, and overseeing vendor management. Ideal candidates will have a degree in engineering and relevant certifications, with strong problem-solving and communication skills.

Qualifications

• At least 2 years of relevant experience in data center operations.
• Proven experience in managing mission-critical facilities preferred.
• Good verbal and written communication skills in English.

Responsibilities

• Ensure enforcement of all facility policies and procedures.
• Assist in resolving customer concerns and issues.
• Plan and conduct customer meetings.

Skills

Problem-Solving

Analytical Skills

Communication

Attention to Detail

Education

Bachelor’s degree in engineering

Higher National Diploma in Engineering

Entry-level certifications in O&M management

Certified Data Centre Professional (CDCP)

Certified Data Centre Specialist (CDCS)

Tools

HVAC Systems

Electrical Systems

Building Maintenance

CAFM/CMMS Platforms

Job description

Khazna Data Center, founded in 2012, has rapidly grown to become the leading and trusted wholesale Data Center provider in the Middle East and North Africa region. As we expand, we seek top talent across the industry for various roles. We offer a competitive salary, benefits, and the opportunity to work alongside industry experts. More info is available at https://www.khazna.ae.

We are looking for an Operations Engineer to join our Data Centers Operations Team in UAE. This role involves ensuring the efficient operation and maintenance of data center facilities, compliance with QHSE standards, managing hard and soft services, overseeing specialist services, and vendor management. The ideal candidate should demonstrate excellent problem-solving skills and the ability to thrive in a fast-paced environment.

Key Accountabilities:

1. Ensure all policies and procedures of the facility are enforced.
2. Assist in resolving customer concerns, incidents, and issues; monitor investigations and recommend corrective actions to ensure service continuity in a professional and safe manner.
3. Plan, schedule, and conduct customer meetings.
4. Review monthly reports as required.
5. Coordinate with customer representatives and the operations team regarding facility operational requirements.
6. Respond promptly and effectively to customer emergencies or urgent issues.

Minimum Qualifications:

• Bachelor’s degree in engineering, Higher National Diploma in Engineering (3 years), or equivalent.
• Entry-level certifications in O&M management or related fields.
• Certifications such as Certified Data Centre Professional (CDCP) or Certified Data Centre Specialist (CDCS).
• At least 2 years of relevant experience.
• Proven experience in data center operations and management or mission-critical facilities is preferred.

Job-Specific Skills:

• Proficiency in HVAC, electrical systems, plumbing, and building maintenance.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills in English.
• Ability to work effectively in a team and adapt to changing priorities.
• High attention to detail and commitment to quality.
• Knowledge of critical infrastructure equipment and tools such as UPS, generators, BMS, chillers, and FLS.
• Familiarity with CAFM/CMMS platforms.
• Experience in work organization and work order planning.