Operations & Distribution Executive

Van Cleef & Arpels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Van Cleef & Arpels is seeking a Sales Administration and Operations professional to act as a liaison between boutiques and central administration. This role involves managing B2B orders, coordinating logistics for events, and ensuring seamless operational execution, all while fostering a customer-focused approach. Joining this luxury brand presents an opportunity for career development and immersion in a rich company culture.

Qualifications

• Extended experience in sales administration and operations within luxury or retail environments.
• Ability to improve customer satisfaction and streamline operations.
• Experience in handling administrative tasks like SAP entries.

Responsibilities

• Manage B2B orders ensuring compliance with commercial policies.
• Coordinate logistics and operations for events.
• Handle administrative tasks related to product rotations and policy compliance.

Skills

Solution-oriented

Customer satisfaction

Team efficiency

Communication

Job description

Are you a good match?

You have extended experience in sales administration and operations, ideally within a luxury or retail environment. You’re solution-oriented, always seeking ways to improve customer satisfaction, streamline operations, and enhance team efficiency. You bring new ideas to the table and take ownership of continuous improvement within your scope.

What are we expecting from you?

Reporting To The Managing Director And Working Closely With The Head Of Operations & Distribution, You Will Act As a Key Liaison Between Internal Boutiques, External Partners, And Central Sales Administration. In Close Coordination With The Sales Administration Team And Various Departments Across The Maison, You Will Ensure Seamless Communication, Alignment, And Execution Of Operational Priorities. To That Extent, You Will

• Manage B2B orders across UAE boutiques, ensuring compliance with commercial policies and smooth flow allocation
• Coordinate logistics and operations for events, including transfers, consignments, and stakeholder updates
• Handle administrative tasks such as SAP entries, product rotations, and policy compliance
• Support marketing and retail teams with logistics, reporting, and cross-functional coordination
  
  

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The Recruitment Process

Send your application online.

If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview.

Along the recruitment process you will meet the Head of Operations & Distribution, Managing Director, and HR Business Partner.