Operations Director

Mackenzie Jones; Dubai; On-site; AED 250,000 - 400,000; Full time

Job summary

A leading investment company in Dubai is seeking an Operations Director to oversee operations across business units. The role includes developing strategic operations, ensuring efficiency, and managing quality systems. The ideal candidate will have extensive experience in general management within the GCC, focusing on growth and operational excellence.

Qualifications

• 10-12 years of experience with at least 5 years in a General Management role within the GCC.
• Must be fluent in English.
• Experience in Quality Management.

Responsibilities

• Develop strategic plans and operational goals with the Group CEO.
• Implement infrastructure supporting organizational growth.
• Oversee capital planning and quality management system.

Skills

Quality Assurance

Lean Six Sigma

Strategic Planning

Education

Bachelor’s degree in Engineering, Business, Finance, or Economics

Postgraduate degree

Job description

Our client is a privately owned investment business based in Dubai, with a diverse portfolio of projects and businesses. As part of their rapid growth, they are currently seeking an Operations Director to work alongside the Group CEO, overseeing operations activities across business units and shared services.

The Operations Director will be responsible for developing the group’s operations strategy in collaboration with the Group CEO, facilitating its implementation across the group and subsidiaries. Guided by the company's vision and strategic goals, the role involves establishing operational controls, administrative and reporting systems, and procedures to enhance operational efficiency, financial strength, and risk mitigation. The role also includes overseeing customer-focused activities, quality assurance, Management Information Systems (MIS), and product/service management at both group and subsidiary levels.

Key Duties:

1. Work closely with the Group CEO to develop strategic plans and achieve operational goals set by the Board of Directors.
2. Collaborate with management to develop and implement infrastructure supporting the organization's growth objectives.
3. Establish mechanisms to measure process effectiveness and efficiency against relevant benchmarks.
4. Oversee capital planning and expenditures related to operations.
5. Monitor and improve the Quality Management System, analyzing data for continuous improvement.
6. Lead the development of Management Information Systems (MIS) to support operational needs.

Qualifications:

• Bachelor’s degree from a reputable university (Engineering, Business, Finance, Economics); postgraduate degree preferred.
• 10-12 years of experience, with at least 5 years in a General Management role within the GCC, including P&L responsibility.
• Experience in Quality Assurance, Lean Six Sigma, or Quality Management.
• Must be based in the GCC; applicants outside the GCC will not be considered.
• Fluent in English.

About The Company

Mackenzie Jones Middle East has extensive expertise in HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting, and Engineering recruitment. Based in Dubai since 2006, we serve the GCC and Levant regions with regional expertise and a personalized approach to clients, companies, and candidates. Our reputation is built on honesty, commitment, and results. Our areas of specialization include Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting, and Engineering.