Operations Coordinator | Process Improvement & Reporting

TASC Outsourcing; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

TASC Outsourcing in Dubai is seeking an experienced Operations Coordinator to oversee day-to-day activities, drive process improvements, and coordinate with internal teams and external stakeholders to ensure timely service delivery.

The role requires a Bachelor’s degree, strong organizational and analytical skills, and proficiency in MS Office. You will report on KPIs, help implement SOPs, and contribute to cost optimization in a fast-paced banking services environment.

Qualifications

• Bachelor’s degree in a related field (All majors welcome).
• Experience in Operations, Business Administration, Customer Service, or Process Management is preferred.
• Strong organizational, problem-solving, and analytical skills.
• Proficiency in MS Office and reporting tools.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.

Responsibilities

• Manage and coordinate day-to-day operational activities to ensure smooth and efficient business processes.
• Monitor operational performance and identify opportunities for process improvement.
• Coordinate with internal departments and external stakeholders to ensure timely delivery of services.
• Maintain operational records, reports, and documentation.
• Track key performance indicators (KPIs) and prepare regular operational reports for management.
• Assist in developing and implementing standard operating procedures (SOPs).
• Handle operational issues and coordinate with relevant teams to ensure timely resolution.
• Support resource planning, scheduling, and workflow management.
• Ensure compliance with company policies, procedures, and quality standards.
• Identify areas for cost optimization and operational efficiency.
• Support management with administrative and operational projects as required.

Skills

Operations Management

Process Improvement

Workflow Coordination

Reporting and Documentation

Stakeholder Management

Problem-Solving

Time Management

Communication Skills

MS Office and Data Management

Education

Bachelor’s Degree (All majors welcome!)

Tools

MS Office

Reporting tools

Job description

TASC Outsourcing in Dubai is seeking an experienced Operations Coordinator to oversee day-to-day activities, drive process improvements, and coordinate with internal teams and external stakeholders to ensure timely service delivery.

The role requires a Bachelor’s degree, strong organizational and analytical skills, and proficiency in MS Office. You will report on KPIs, help implement SOPs, and contribute to cost optimization in a fast-paced banking services environment.