Operations BI & Analytics Manager — Dashboards & Insights

Etihad; Abu Dhabi; On-site; AED 260,000 - 420,000; Full time

Job summary

Etihad Airways seeks a BI Manager to drive the analytics transformation of the Operations division, building dashboards and reports from large data sets to create a competitive advantage. The role requires expert stakeholder management as you liaise with multiple units across the division to ensure high-quality BI and reporting across operations.

Ideal candidates have a strong background in dashboard design, data science, and analytics within aviation or travel domains, with a track record of

Qualifications

• Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or data science.
• 5+ years of relevant experience designing, implementing, and maintaining dashboards.
• Experience with SQL is a must.
• Experience using GitHub or similar tools for code management.
• Experience within the aviation/travel industry in the operational areas is preferred.
• Desirable: experience in digital or analytics-related roles in the airline industry.

Responsibilities

• Drive cost savings and efficiency by developing reports and dashboards that provide the business with insights and equip them with the necessary data for their day-to-day operations.
• Monitor the suite of reports and dashboards and provide monthly reports and actionable insights to the leadership team.
• Research and propose ways to enhance the existing business processes by effectively utilizing advanced analytical solutions.
• Communicate and present insights to relevant stakeholders.
• Manage user acceptance testing and roll-out of new systems and upgrades of the existing ones to ensure delivery of requirements as per the business needs without any severe defects or bugs.

Education

Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or data science

Tools

GitHub

SQL

Job description

Etihad Airways seeks a BI Manager to drive the analytics transformation of the Operations division, building dashboards and reports from large data sets to create a competitive advantage. The role requires expert stakeholder management as you liaise with multiple units across the division to ensure high-quality BI and reporting across operations.

Ideal candidates have a strong background in dashboard design, data science, and analytics within aviation or travel domains, with a track record of