Operations Associate - Stock Replenishment

AlFuttaim; Dubai; On-site; AED 78,120 - 122,760; Full time

Job summary

Al‑Futtaim Retail is seeking an Operations Associate for overnight stock replenishment in Dubai. You will ensure all departments are fully stocked, accurately presented, and ready for customers before trading begins.

Responsibilities include moving merchandise from stockroom to floor, processing deliveries, and maintaining inventory accuracy to support store readiness. The role requires 1–3 years of retail operations experience, familiarity with handheld scanners, and a strong eye for detail.

Qualifications

• High school diploma or equivalent.
• 1–3 years in retail operations, stock replenishment, warehousing, or inventory.
• Experience with overnight replenishment in supermarkets or department stores is preferred.
• Familiarity with delivery receiving, stockroom operations, and inventory procedures.
• Knowledge of planograms, product facing, pricing labels, and displays.
• Experience using handheld devices and stock systems.

Responsibilities

• Replenish merchandise across store departments during overnight hours.
• Move products from stockroom to sales floor per replenishment priorities.
• Ensure shelves and displays are stocked before store opens.
• Front-face and arrange products per merchandising standards.
• Prioritize promotional lines and fast-moving items.
• Complete replenishment targets within overnight timelines.
• Receive and process daily deliveries accurately.
• Verify quantities against documents and records.
• Identify and report missing or damaged merchandise.
• Transfer items to correct stockroom or floor locations.
• Follow inventory procedures for receiving, storing, and replenishing.
• Assist with stock counts and inventory audits.
• Use scanners and stock systems accurately.
• Execute planograms and merchandising instructions.
• Ensure prices and labels match displayed merchandise.
• Prepare promotional displays before trading begins.
• Remove damaged or expired items from the floor.
• Maintain clean, organized departments and stockrooms.
• Support stock loss prevention and waste reduction.

Skills

Overnight replenishment

Inventory management

Planogram execution

Shelf replenishment

Stockroom operations

Product facing

Pricing labels

Promotional displays

Handheld devices

Stock management systems

Education

High School Diploma

Tools

Barcode scanners

Handheld inventory devices

Stock management systems

Job description

Operations Associate - Stock Replenishment
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Inventory Management
Experience: 1-3 years
Job Type: Full-time

Overview

This role focuses on overnight merchandise replenishment, delivery receiving, inventory accuracy, stockroom organization, and store readiness. The associate ensures that Marks and Spencer departments are fully stocked, correctly presented, and ready for customers before trading begins. The position supports the overnight movement of merchandise from receiving and stockroom areas to the sales floor, maintaining product availability, accurate inventory records, organized storage areas, and consistent merchandising standards.

Key Responsibilities

• Replenish merchandise across all store departments during overnight operating hours.
• Move products from stockroom locations to the sales floor according to approved replenishment priorities.
• Ensure shelves, fixtures, and display areas are fully stocked before the store opens.
• Front-face merchandise and arrange products in line with Marks and Spencer merchandising standards.
• Prioritize promotional lines, seasonal merchandise, fast-moving products, and items with low shelf availability.
• Complete assigned replenishment targets within agreed overnight timelines.
• Receive and process daily deliveries accurately and efficiently.
• Verify delivered quantities against delivery documents and inventory records.
• Identify and report missing, incorrect, damaged, or unsuitable merchandise.
• Transfer received products to the correct stockroom or sales floor locations.
• Follow inventory procedures when receiving, storing, moving, and replenishing merchandise.
• Assist with stock counts, cycle counts, inventory audits, and discrepancy investigations.
• Use handheld inventory devices, scanners, and stock management systems accurately.
• Execute planograms and merchandising instructions across assigned departments.
• Confirm that product prices, shelf labels, and descriptions match displayed merchandise.
• Prepare promotional displays, seasonal layouts, and product launches before trading begins.
• Remove damaged, expired, discontinued, or incorrectly displayed products from the sales floor.
• Maintain clean, organized, and commercially presented store departments.
• Arrange stockroom locations to support quick and efficient product retrieval.
• Store merchandise safely according to product type and handling requirements.
• Keep aisles, access routes, receiving areas, and storage spaces clear and safe.
• Dispose of cartons, plastic wrapping, and other packaging through approved recycling procedures.
• Support stock loss prevention, shrinkage control, and waste reduction initiatives.
• Move merchandise using approved manual handling methods and authorized stock equipment.
• Follow health and safety procedures when unloading, lifting, carrying, stacking, and replenishing products.
• Support store layout changes, department resets, stock relocations, and seasonal operational projects.
• Report stock shortages, delivery issues, damaged items, and replenishment challenges to the relevant supervisor.
• Coordinate with store management and operations teams to complete the overnight replenishment plan.
• Attend shift briefings and provide accurate handover information before completing duty.
• Assist colleagues in other departments when additional operational support is required.

Ideal Profile

• High School Diploma or equivalent qualification.
• 1-3 years of experience in retail operations, stock replenishment, warehousing, logistics, receiving, or inventory management.
• Previous overnight retail experience in a supermarket, department store, fashion retailer, or food retail environment is preferred.
• Practical understanding of delivery receiving, stockroom operations, shelf replenishment, and inventory procedures.
• Knowledge of retail merchandising, product facing, planograms, pricing labels, and promotional displays.
• Experience using handheld inventory devices, barcode scanners, or stock management systems.
• Strong organizational and time management abilities.
• Good attention to detail when checking quantities, product condition, labels, and storage locations.
• Ability to prioritize multiple replenishment tasks and meet strict deadlines.
• Capable of working independently with minimal supervision.
• Strong communication and teamwork skills.
• Good verbal communication skills in English.
• Arabic communication skills are an advantage.
• Physically capable of lifting, carrying, moving, and arranging merchandise safely.
• Able to remain productive in a physically demanding overnight environment.
• Strong commitment to health, safety, housekeeping, and operational procedures.
• Willingness to work overnight shifts, weekends, public holidays, and flexible schedules.

Skills Set

• Overnight stock replenishment
• Inventory Management
• Merchandise backfilling
• Delivery receiving
• Stockroom operations
• Inventory accuracy
• Shelf replenishment
• Product facing
• Planogram execution
• Retail merchandising
• Promotional displays
• Seasonal merchandising
• Stock rotation
• Cycle counting
• Inventory audits
• Stock discrepancy reporting
• Product labelling
• Pricing accuracy
• Handheld inventory devices
• Barcode scanners
• Stock management systems
• Warehouse organization
• Shrinkage control
• Stock loss prevention
• Waste reduction
• Manual handling
• Stock handling equipment
• Health and safety compliance
• Store opening preparation
• Product availability
• Shift handover
• Team coordination

Why Join Us

This position offers practical experience across overnight replenishment, inventory management, delivery processing, merchandising, stock control, and retail operations within an established international brand environment. It provides a strong foundation for progression into senior stockroom, inventory, warehouse, merchandising, or store operations roles. The successful candidate will contribute directly to store readiness, product availability, and efficient stock flow while working within structured Marks and Spencer operating standards. Al‑Futtaim Retail also offers the stability, scale, and professional development opportunities associated with a diversified regional retail organization.

About the Company

Al‑Futtaim Retail manages a broad portfolio of international brands across the Middle East, Africa, and Asia, covering fashion, food, furniture, home improvement, beauty, and children’s retail. As a major regional partner of Marks and Spencer, the division operates stores supported by established inventory, merchandising, customer service, and operational standards, with teams working together to maintain product availability, efficient stock flow, and consistent store presentation across all trading periods.