Operations Assistant
Job description
Responsibilities:- Oversee and manage Key Opinion Leader campaigns, ensuring optimal performance and engagement.
- Handle and maintain relationships with key accounts, ensuring smooth operations and client satisfaction.
- Evaluate campaign effectiveness, track key performance metrics, and provide recommendations for improvements.
- Generate detailed reports, analyze trading data, and derive insights to optimize performance.
- Manage and distribute incentives and bonuses accurately and efficiently.
- Work closely with relevant departments, including marketing, finance, and operations, to ensure smooth workflows.
- Collaborate effectively within a team-oriented environment and foster strong internal communication.
- Adapt to dynamic market conditions and perform efficiently under tight deadlines.
- Be willing to work longer hours when necessary to meet business demands.
Requirements:- Previous experience in an operations role within a crypto exchange is preferred.
- Experience in the fintech or blockchain industry is an advantage.
- Strong Excel skills or proficiency in Power BI for data analysis and reporting.
- Proficiency in English is necessary, and Chinese-speaking candidates are preferred but not mandatory.
- Strong analytical skills with the ability to derive meaningful insights from data.
- Ability to multitask and manage multiple projects simultaneously.
- Strong problem-solving skills with high attention to accuracy and efficiency.
- Ability to work in a fast-paced environment and handle pressure effectively.
- Prior experience in managing KOL campaigns, trading platforms, or cryptocurrency-related projects is beneficial.
- Strong understanding of cryptocurrency markets, blockchain technology, and digital assets is an advantage.