Operational Training Partner, Arabian Adventures

dnata; Dubai; On-site; USD 60,000 - 80,000; Full time

Job summary

Join dnata as an Operational Training Partner, where you will play a crucial role in enhancing employee experience through effective training solutions. This position supports regulatory compliance and business needs while providing an opportunity to contribute to a leading Destination Management Company in the Middle East.

Benefits

Attractive tax-free salary

Travel benefits, including flight and hotel discounts

Qualifications

• 5+ years' experience in operational training facilitation.
• Proactive and results-driven attitude.
• Ability to build strong relationships.

Responsibilities

• Design and deliver operational training solutions.
• Maintain trainee records and ensure compliance.
• Measure the impact of learning solutions.

Skills

Operational training facilitation

Stakeholder engagement

Collaboration

Analytical thinking

Digital transformation advocacy

Education

Bachelor’s Degree

Job description

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Job Purpose

Part of the Emirates Group and headquartered in Dubai with offices across the Gulf region, Arabian Adventures is the leading Destination Management Company in the Middle East, renowned for its deep local expertise, creativity, innovation, and warm Arabian hospitality.

As an Operational Training Partner, you will play a strategic role in supporting the business by designing, developing, and delivering critical operational training solutions aligned with Emirates Group values and focused on enhancing the overall employee experience.

In this role, you will

• Maintain subject matter expertise through regular engagement with relevant business units, as coordinated by the Strategic Business Partner and Experience Deployment Lead.
• Design and deliver operational training to meet regulatory, compliance, and business requirements.
• Ensure all training solutions are current and incorporate updates from the business.
• Maintain accurate trainee records, assessments, and licenses in line with Regulatory Compliance and Audit unit guidelines.
• Apply Experience Analytics and Evaluation guidelines to measure the impact of learning solutions.
• Deliver learning experiences that meet Emirates Group standards, as outlined by the Learning Experience Standards.
• Continuously strengthen facilitation skills through ongoing development.
• Stay updated on trends in learning methodologies and instructional techniques.
• Act as Arabian Adventures Culture Survey Champion.

Qualifications

To be considered for the role, you must meet the following requirements:

• Bachelor’s Degree and 5+ years experience in operational training facilitation.
• Proactive and results-driven with a positive, can-do attitude.
• Self-motivated, curious, and committed to continuous growth.
• Strong relationship builder and stakeholder engager.
• Collaborative team player, adaptable in agile environments.
• Flexible and responsive to changing business needs.
• Resilient and solution-oriented under pressure.
• Skilled and confident facilitator.
• Clear communicator with strong collaboration and influence skills.
• Digitally savvy and a champion of digital transformation.
• Analytical thinker who challenges norms and leverages data.

Preferred Attributes

• Innovation-focused, always seeking improvement and efficiency.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment Process and Timeline

Emirates Group, with employees from over 170 nationalities, encourages applications from across the globe. Your application begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date. If you meet the criteria, you will be invited to complete a HireVue video interview, then an interview with our hiring managers. If successful, you will receive an offer and onboarding support.

Salary & Benefits

Join us in Dubai for an attractive tax-free salary and travel benefits, including discounts on flights and hotels worldwide.

More information about employee benefits can be found on our website in the Working Here section, and about living in Dubai in the Dubai Lifestyle section.

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing, Airlines and Aviation