Operation Coordinator DSC

DHL Supply Chain; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Join a leading logistics company as an Operations Coordinator. This role involves coordinating safety standards, managing team performance, and driving continuous improvement in operations. The ideal candidate will possess a strong background in warehousing, excellent communication skills, and a results-oriented approach to challenges.

Qualifications

• Experience in a warehouse environment.
• Passion and can-do attitude.
• Ability to work independently and interpret data.

Responsibilities

• Support safety standards and reduce health risks.
• Coordinate team performance and attendance.
• Track KPIs and identify improvement opportunities.

Skills

Coaching

Problem Solving

Communication

Change Management

Conflict Resolution

Education

Intermediate education level

Tools

MHE licenses

Job description

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It’s an exciting time to join us as there are many developments in the logistics industry, including globalization, digitalization, and e-commerce. We even have picking robots in our warehouses to assist us!

Our success is built on teamwork, collaboration, and a sense of belonging, along with a commitment to delivering excellence. We strive to remain the leading logistics company and a great place to work.

Job Description

To coordinate and support safe and efficient operations by managing team performance and ensuring standards are met.

In this Operations Coordinator position, you will:

• Support safety standards and help reduce health and safety risks.
• Coordinate the team in applying safety standards.
• Use the Behavioural Based Safety program daily to promote proper behaviors and processes.
• Conduct basic incident investigations and escalate non-compliance issues.
• Understand and communicate objectives, KPIs, roles, and responsibilities.
• Develop and review your TDM with your leader.
• Escalate resource planning and equipment issues.
• Track team performance and attendance, and address deviations.
• Manage employee training, including onboarding and continuous development.
• Participate in shift handovers and performance reviews.
• Monitor KPI results, identify improvement opportunities, and support continuous improvement initiatives.
• Ensure adherence to work instructions and quality standards.
• Engage with recognition programs and CSR activities.
• Maintain operational processes and support a culture of engagement and safety.

What We Need From You

• Experience in a warehouse environment.
• Passion, a can-do attitude, and commitment to first-time right results.
• Change management and results-driven under stress.
• Coaching, active listening, problem-solving, and communication skills.
• Results and respect-oriented approach.
• Ability to work independently and interpret data.
• Conflict resolution skills.
• Intermediate education level.
• Various MHE licenses are advantageous.