Open Market Advisor

HSBC; Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

HSBC is looking for an Open Market Advisor within International Wealth and Premier Banking (IWPB) to drive acquisition, credit card, and lending targets for listed and non-listed clients in the UAE. The role requires strong relationship-building, negotiation, and market awareness, with emphasis on compliant, customer-centric service.

You will collaborate with internal teams to refer clients to Wealth Management and Private Banking, ensuring seamless handovers and ongoing client engagement.

Qualifications

• Understanding of IWPB products and services and ability to communicate this to customers.
• Proven experience selling products to retail individuals.
• Adept at developing a networking strategy and achieving activity and outcome goals.
• Knowledge of competitor activity, propositions and offers.
• Excellent performance record year after year.
• Ability to manage high-net-worth clients.
• Risk awareness and problem solving.

Responsibilities

• Deliver performance targets across Acquisition (accounts), Revolving Credit (credit cards) and Borrowing (personal loans) while maintaining high standards of customer experience.
• Serve as the primary contact for employees within your portfolio of listed companies.
• Identify opportunities for Wealth Management Corridors and Private Banking referrals.
• Uphold Group compliance standards and internal controls.
• Foster a culture of exceptional customer service, operational efficiency and productivity.
• Stay informed of market developments and competitor activity.

Skills

Strong communications

Negotiation skills

Customer service orientation

Networking strategy

Relationship management

Team player

Education

Bachelor or higher degree essential for UAE visa

Job description

Some careers shine brighter than others.

If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further

HSBC aims to be the international bank of choice for affluent customers supporting their domestic and international banking and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals families business owners investors and entrepreneurs around the world.

The Open Market Advisor is accountable for executing a range of activities to achieve outcomes aligned with the International Wealth and Premier Banking (IWPB) strategy utilizing a needs-based sales approach across account acquisition credit card solutions and personal lending. This role involves close collaboration with both listed and non-listed companies to enhance market penetration. Additionally the Open Market Advisor is responsible for managing client expectations by facilitating service clinics open days and regular meetings thereby strengthening engagement and positioning HSBC as the preferred banking partner.

In this role you will:

• Deliver performance targets across Acquisition (accounts) Revolving Credit (credit cards) and Borrowing (personal loans) while consistently maintaining high standards in customer experience and sales quality across both listed and non-listed portfolios.
• Serve as the primary contact for employees within your designated portfolio of listed companies ensuring their banking requirements are met efficiently.
• Identify opportunities for Wealth Management International Banking Corridors and Private Banking referring clients to the appropriate business lines as needed.
• Uphold Group compliance standards and internal controls demonstrating zero tolerance for any form of misconduct.
• Foster a culture of exceptional customer service operational efficiency and sustained productivity.
• Continually update business knowledge to remain responsive to changes in the external environment and industry trends.
• Stay informed of market developments and competitor activity to ensure a sustained competitive advantage.

To be successful in the role you should meet the following requirements:

• Complete understanding of the IWPB products propositions and services including the global service standards and the ability to communicate this effectively to customers
• Proven experience dealing with and selling products and services to retail individuals
• Adept of developing a networking strategy and proven ability to achieve activity and outcome goals
• Knowledge of competitor activity propositions and offers
• Excellent performance year by year
• Ability to manage high network clients
• Strong communications and interpersonal skills
• Strong negotiation skills
• Good team player
• Excellent problem solving skills
• Effective / seamless handover of customer relationships to those with appropriate skills to manage them
• Customer service orientation
• Risk awareness
• A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE

Youll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers our business and our people. Different ideas and perspectives help us innovate manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

Required Experience:

Unclear Seniority