OPD Manager

Mulkinflux; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading specialty hospital in Dubai seeks an experienced OPD Manager to oversee outpatient services and ensure efficient operations. The ideal candidate will have extensive hospital operational experience, strong leadership skills, and a commitment to high standards of patient care. Responsibilities include managing staff, coordinating patient flow, and ensuring service quality compliance with healthcare regulations.

Qualifications

• 5+ years of experience in hospital operations.
• 2+ years in a supervisory or managerial OPD role.
• Strong leadership and team management skills.

Responsibilities

• Manage overall functions of the Outpatient Department.
• Lead and supervise OPD staff and coordinate patient flow.
• Implement policies to maintain high-quality care.

Skills

Scheduling

Patient registration

Billing

Medical records processes

Education

Bachelor's degree in Healthcare Administration

Master's degree (preferred)

Tools

Hospital management systems

Microsoft Office

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Location

United Arab Emirates

Experience

5 to 12 years

Graduate; Post Graduate

Job Function

Administration / Commercial Operations
Nurse / Healthcare

Skillset

scheduling, patient registration, billing, and medical records processes

Preferred Jobseekers

Locally available candidates only apply for this job; Jobseekers from any GCC country

Location: Dubai, UAE

Industry: Healthcare / Specialty Hospital

About the Role:
Seeking an experienced and motivated OPD (Outpatient Department) Manager to join a leading specialty hospital in Dubai. The ideal candidate will be responsible for overseeing the daily operations of the outpatient services, ensuring efficient workflow, high patient satisfaction, and adherence to regulatory standards.

Key Responsibilities:
Manage the overall functioning of the Outpatient Department.
Lead and supervise OPD staff including nurses, administrative, and support teams.
Coordinate patient flow to ensure timely and efficient service delivery.
Implement policies and procedures to maintain high-quality care and service standards.
Monitor appointment scheduling, patient registration, billing, and medical records processes.
Handle patient feedback, resolve complaints, and ensure continuous service improvement.
Ensure compliance with DHA regulations and hospital protocols.
Collaborate with doctors, specialists, and other departments to improve operational efficiency.

Qualifications & Requirements:
Bachelor s degree in Healthcare Administration, Nursing, or a related field (Master s degree preferred).
Minimum 5 years of experience in hospital operations, with at least 2 years in a supervisory or managerial role in OPD settings.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficient in hospital management systems and Microsoft Office tools.
DHA license or eligibility is a plus.

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