Online Store Manager / Digital Commerce Manager / Marketplace Manager

B.Laban - بـ لبن; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

B.Laban - بـ لبن is seeking an energetic E-commerce Manager to oversee online store operations, develop digital commerce strategies, and optimize marketplace performance across platforms. The role focuses on improving online sales, managing product listings, and delivering a seamless shopping experience.

Responsibilities include catalog management, pricing, promotions, inventory control, and collaboration with marketing, logistics, and IT teams to drive growth and customer satisfaction.

Qualifications

• Degree or qualification in Business Administration, E-commerce, Digital Marketing, or related field.
• Strong understanding of online retail operations and digital commerce principles.
• Knowledge of e-commerce platforms and marketplaces such as Shopify, Amazon, eBay, or similar systems.
• Good understanding of product listing management, online merchandising, and inventory coordination.
• Strong analytical skills with ability to interpret sales data and performance metrics.
• Familiarity with digital marketing, SEO, and online advertising.
• Excellent organizational, communication, and problem-solving abilities.
• Proficiency in Microsoft Office applications, particularly Excel and reporting tools.
• Ability to manage multiple operational priorities and meet business objectives.
• Strong attention to detail when handling product information, pricing, and order records.
• Good understanding of customer behavior, online shopping trends, and marketplace requirements.
• Professional attitude with proactive teamwork, innovation, and continuous improvement.

Responsibilities

• Oversee daily online store operations, including product listings, pricing, inventory updates, and order processing.
• Develop and implement digital commerce strategies to increase online visibility, customer engagement, and sales performance.
• Oversee marketplace accounts across relevant e-commerce platforms and ensure accurate store information.
• Manage product catalogs, descriptions, images, categories, promotional content, and pricing structures.
• Monitor sales performance, website traffic, conversion rates, and customer purchasing behavior.
• Coordinate marketing campaigns, seasonal promotions, discounts, and online merchandising activities.
• Ensure orders are processed accurately and coordinate with warehouse, logistics, and customer service teams.
• Monitor inventory availability, stock levels, product fulfillment, and delivery performance.
• Analyze marketplace trends, competitor activities, and customer feedback to identify growth opportunities.
• Improve product visibility through search optimization, content updates, and marketplace advertising.
• Maintain consistent brand presentation and ensure a positive customer shopping experience.
• Prepare sales reports, operational updates, and performance analysis for management review.
• Identify operational issues and implement solutions to improve store efficiency and customer satisfaction.
• Coordinate with marketing, finance, IT, and external platform partners to support business objectives.
• Ensure online store activities comply with platform policies, company procedures, and applicable requirements.

Skills

Online retail operations

Digital commerce

Analytical skills

Excel & reporting tools

Organizational skills

Communication

Education

Bachelor's degree in Business Administration / E-commerce / Digital Marketing

Tools

Shopify

Amazon

eBay

Job description

We are seeking strategic, organized, and results-driven professionals to oversee online store operations, manage digital commerce activities, and optimize marketplace performance. Successful candidates will play an important role in developing e-commerce strategies, improving online sales performance, managing product listings, and ensuring a seamless shopping experience across digital platforms.

We are seeking strategic, organized, and results-driven professionals to oversee online store operations, manage digital commerce activities, and optimize marketplace performance. Successful candidates will play an important role in developing e-commerce strategies, improving online sales performance, managing product listings, and ensuring a seamless shopping experience across digital platforms.

Key Responsibilities:

• Manage daily online store operations, including product listings, pricing, inventory updates, and order processing.
• Develop and implement digital commerce strategies to increase online visibility, customer engagement, and sales performance.
• Oversee marketplace accounts across relevant e-commerce platforms and ensure accurate store information.
• Manage product catalogs, descriptions, images, categories, promotional content, and pricing structures.
• Monitor sales performance, website traffic, conversion rates, and customer purchasing behavior.
• Coordinate marketing campaigns, seasonal promotions, discounts, and online merchandising activities.
• Ensure orders are processed accurately and coordinate with warehouse, logistics, and customer service teams.
• Monitor inventory availability, stock levels, product fulfillment, and delivery performance.
• Analyze marketplace trends, competitor activities, and customer feedback to identify growth opportunities.
• Improve product visibility through search optimization, content updates, and marketplace advertising.
• Maintain consistent brand presentation and ensure a positive customer shopping experience.
• Prepare sales reports, operational updates, and performance analysis for management review.
• Identify operational issues and implement solutions to improve store efficiency and customer satisfaction.
• Coordinate with marketing, finance, IT, and external platform partners to support business objectives.
• Ensure online store activities comply with platform policies, company procedures, and applicable requirements.

Role Description

We are seeking strategic, organized, and results-driven professionals to oversee online store operations, manage digital commerce activities, and optimize marketplace performance. Successful candidates will play an important role in developing e-commerce strategies, improving online sales performance, managing product listings, and ensuring a seamless shopping experience across digital platforms.

We are seeking strategic, organized, and results-driven professionals to oversee online store operations, manage digital commerce activities, and optimize marketplace performance. Successful candidates will play an important role in developing e-commerce strategies, improving online sales performance, managing product listings, and ensuring a seamless shopping experience across digital platforms.

Key Responsibilities:

• Manage daily online store operations, including product listings, pricing, inventory updates, and order processing.
• Develop and implement digital commerce strategies to increase online visibility, customer engagement, and sales performance.
• Oversee marketplace accounts across relevant e-commerce platforms and ensure accurate store information.
• Manage product catalogs, descriptions, images, categories, promotional content, and pricing structures.
• Monitor sales performance, website traffic, conversion rates, and customer purchasing behavior.
• Coordinate marketing campaigns, seasonal promotions, discounts, and online merchandising activities.
• Ensure orders are processed accurately and coordinate with warehouse, logistics, and customer service teams.
• Monitor inventory availability, stock levels, product fulfillment, and delivery performance.
• Analyze marketplace trends, competitor activities, and customer feedback to identify growth opportunities.
• Improve product visibility through search optimization, content updates, and marketplace advertising.
• Maintain consistent brand presentation and ensure a positive customer shopping experience.
• Prepare sales reports, operational updates, and performance analysis for management review.
• Identify operational issues and implement solutions to improve store efficiency and customer satisfaction.
• Coordinate with marketing, finance, IT, and external platform partners to support business objectives.
• Ensure online store activities comply with platform policies, company procedures, and applicable requirements.

Qualifications

• Degree or relevant qualification in Business Administration, E-commerce, Digital Marketing, or a related discipline.
• Strong understanding of online retail operations and digital commerce principles.
• Knowledge of e-commerce platforms and marketplaces such as Shopify, Amazon, eBay, or similar systems.
• Good understanding of product listing management, online merchandising, and inventory coordination.
• Strong analytical skills with the ability to interpret sales data and performance metrics.
• Familiarity with digital marketing, search engine optimization, and online advertising.
• Excellent organizational, communication, and problem-solving abilities.
• Proficiency in Microsoft Office applications, particularly Excel and reporting tools.
• Ability to manage multiple operational priorities and meet business objectives.
• Strong attention to detail when handling product information, pricing, and order records.
• Good understanding of customer behavior, online shopping trends, and marketplace requirements.
• Professional attitude with a proactive approach to teamwork, innovation, and continuous improvement.