Online Response Management Executive Arabic fluency with min 5 years experience required

Virtua Advanced Solution; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic social media manager to enhance clients' public image and engage with users across various platforms. This exciting role involves actively managing social media pages, responding to fans, and ensuring that communication between clients and their customers is seamless. With a focus on achieving key performance indicators, you will serve as a subject matter expert on social media use. If you possess excellent communication skills and a passion for public relations, this opportunity is perfect for you to make a significant impact in a vibrant environment.

Qualifications

• 12 years of experience in a similar role required.
• Fluent in English and Arabic, with strong communication skills.

Responsibilities

• Manage clients' social media pages and engage with users.
• Enhance clients' public image through social media platforms.
• Ensure effective communication between clients and customers.

Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Conflict Handling Skills

Fluency in English

Fluency in Arabic

Education

Bachelor's degree in Mass Communication

Bachelor's degree in Public Relations

Bachelor's degree in Journalism

Tools

MS Office

Job description

Actively manage clients' social media pages including responding to fans, moderating pages, and proactively engaging with users.
Actively work on enhancing clients' public image through its social media platforms.
Act as a focal point to ensure communication between the client and their customers is managed efficiently.
Perform other activities based on clients' needs and requirements like listening, monitoring, or proactive engagement.
Make sure the KPIs agreed with the client are achieved.
Serve as a subject matter expert on the use of social media platforms.
Responsible for achieving high-quality results with only general supervision.
Effectively communicate the company's mission.
Perform other job-related duties as assigned by the direct manager.

Qualifications:

Bachelor's degree in mass communication, public relations, journalism, or any relevant field.
12 years experience in a similar post.
Fluent in English and Arabic (reading, writing, and speaking);
Excellent interpersonal and communication skills; Excellent problem-solving and conflict handling skills; Computer literacy (MS Office tools).

Remote Work:

No

Employment Type:

Full-time