Officer - Trade Services

National Bank of Fujairah PJSC (NBF); Fujairah City; On-site; AED 90,000 - 150,000; Full time

Job summary

National Bank of Fujairah (NBF) seeks a capable Trade Services Operations Officer to process customer/counterparty instructions and ensure strict adherence to NBF policies, AML guidelines, and UAE Central Bank regulations.

You will maintain MIS, extract BOD reports from T24, verify authorisations, and support end-to-end transaction processing with attention to accuracy and risk controls.

Qualifications

• Good knowledge of ICC rules and regulations.
• CDCS preferred.

Responsibilities

• Process customer/counterparty instructions per laid down policies and thresholds.
• Verify/authorise transactions and ensure EOD checks are performed.
• Maintain MIS and extract Beginning of Day reports; ensure AML/regulatory compliance.

Education

Bachelor’s degree in business or related field

Job description

To process customer instructions within agreed service delivery standards strictly as per NBF policies, procedures, Regulatory guidelines and within relevant ICC rules & regulations.

Key Accountabilities

Responsible to carry out customer/counter party instructions strictly as per laid down policies & procedures and forward for verification/authorisation as per prescribed threshold limits.
Responsible for collection of relevant charges, application of preferential charges/waivers, usage of margin etc for the transactions handled.
Strict adherence to various manual controls imposed and completion of checklists where required.

Other Accountabilities

Ensure that all processed transactions are verified by the concerned authorisers; swift messages are routed/authorised; EOD review of all pending items.
Responsible for strict compliance to agreed performance standards for all services processed.
Responsible for extraction and review of Beginning of Day (BOD) reports from T24 (online and email reports) relating to the jobs currently assigned.
Strict compliance to Anti Money Laundering guidelines & Bank’s Compliance policy
Responsible for upkeep of relevant files including periodical physical verification of same.
Responsible for movement of completed documents to off- site storage on a regular basis.

Other Accountabilities

Job Context

Maintenance of MIS of various processes handled.

Education

A minimum degree (Bachelors) in a business related field or equivalent

Experience and Skills

Good knowledge of various ICC rules and regulations.
CDCS Preferred

3 year’s prior experience in banking operations or Trade Finance Back office experience
An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
Basic computer skills
Good English language aptitude

Data Management- Trade Services- Basic

Customer Focus-Basic

Results Orientation-Basic

Communication-Basic

Agility and Innovation-Basic

Core and Regulatory Banking Systems- Trade Services- Basic

Process Re-engineering- Trade Services- Basic

Policies and Procedures- Trade Services- Basic

Customer Service- Trade Services- Proficient

Transaction Processing and Control- Trade Services- Proficient

Product Knowledge and Documentation- Trade Services- Proficient