Officer - Ops. and Tech. Training

EMIRATES GLOBAL ALUMINIUM (EGA); Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

EMIRATES GLOBAL ALUMINIUM (EGA) seeks a dedicated Training Specialist to plan, deliver and oversee technical training for plant employees across operations areas.

Responsibilities include coordinating schedules, assessing needs with Area Supervisors, and ensuring training meets ISO and accreditation standards, with emphasis on safety and quality compliance.

Qualifications

• High School or approved Diploma/Certificate plus 7 years of experience in training or related field.
• UAE driving licence for light vehicles and equipment is preferred.
• Certificate or qualification in design and delivery of training.

Responsibilities

• Plan and deliver training to EGA employees in operation areas and coordinate with Area Supervisors on needs and schedules.
• Verify training effectiveness via surveys, interviews, and alignment with accreditation standards.
• Monitor trainees' attendance, performance and discipline per EGA policies.
• Coordinate with Operations to follow up on progress and behaviour.
• Prepare and update technical training documents, presentations and hand-outs.

Skills

Technical training

Aluminium process knowledge

Team leadership

Coaching and counselling

English proficiency

Problem solving

Communication

Relationship building

Education

High School or approved Diploma/Certificate

Job description

Job Purpose

Plans, coordinates, develops and delivers specific training modules for plant employees in one of the operation technical areas and manages the training schedules to ensure proper delivery of training as per operations needs and in line with agreed standards.

Key Accountabilities

• Plan and deliver training to EGA employees in respective operation areas and coordinate with Area Supervisors to assess training needs and delivery schedule.
• Verify the effectiveness of training through surveys, one‑to‑one interviews with customers and trainees, and comparing programs to standards set as per accreditation bodies.
• Discipline, controls and monitors trainees' absenteeism, performance and discipline according to EGA policies and procedures.
• Coordinate with Operations personnel to follow‑up on employees’ progress and behaviour.
• Document control: prepare technical documents, texts, presentations and hand‑outs for plant employees assigned on training courses or involved in on‑the‑job training to acquire skills and expertise.
• Update trainee profiles as per procedures for document control.
• Develop and update training procedures and materials in line with the latest process, equipment and technological changes, including writing training specifications, task analyses, assessments and questionnaires.
• EHS/FS accreditations: ensure compliance of training programs, trainees and facilities to EGA EHS/FS standards, all international standards ISO and accreditation criteria.
• Reporting: hold meetings with trainees, mentors and departmental line supervisors as required; complete progress reports and communicate the academic, technical and on‑the‑job training achievements to departmental management to ensure accurate training evaluation and verification is carried out and recorded in accordance with ISO9001 and29990 requirements.
• Assist in the development of programme content and assessment criteria to meet specific departmental requirements and those of external bodies to ensure a consistent approach to content, time scale, numbering and format in accordance with ISO9001 and29990 requirements.
• Perform other duties as and when required by the department.

Authority / Decision Making

Works and reports to his/her Manager on matters such as approvals for training budgets and changes to policies and procedures.

Responsible for training in assigned area including evaluation of training in the classroom and on the plant.

Minimum Qualifications

High School or approved Diploma/Certificate +7years of experience in relevant field.

UAE driving licence for light vehicles, and light and heavy mechanical equipment (CAT7 or8) according to field of expertise is preferable.

Relevant recognised certificate or other qualification in design and delivery of training.

Minimum Experience

2–3years experience required with operational process.

Skills

• Good technical training skills.
• Well conversant in technical skills required for aluminium smelters across all departments and/or power plants.
• Ability to guide team in OEM training processes during the project phase.
• Well conversant with skills required for craft training in mechanical, electrical and instrumentation areas.
• Excellent written and spoken English; coaching and counselling skills.
• Problem‑solving skills.
• Teamwork and leadership skills.
• Managing people skills.
• Coaching and counselling skills.
• Ability to network, build relationships, influence and inspire trust.