Officer – Access Management Control

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

ADIB Group in Abu Dhabi seeks an Officer - Access Management Control to support user provisioning, deprovisioning and access maintenance. You will work with the IDAM system and manual workflows to ensure correct system access according to job roles and the access matrix.

The role requires handling transfers, review of unused access, and timely escalation of issues. Strong communication and Office skills are essential for effective collaboration.

Qualifications

• Unclear seniority for the role.
• Bachelor's degree in Banking or Technology required.
• Strong communication and Office suite proficiency expected.

Responsibilities

• Support provisioning, deprovisioning, transfers, and access maintenance within identity lifecycle management.
• Handle branch transfer requests via IDAM Portal.
• Support periodic reviews of unused access and disable as needed.
• Troubleshoot access issues for branches and operations.
• Revoke access for resigned staff per HR notifications.
• Manage Active Directory security groups; enable/disable IDs for temporary users.
• Support system testing and attend UAM support calls as scheduled.
• Escalate access issues, system failures, and errors to Head of Dept on time.

Skills

Excellent communication skills

Microsoft Office

IDAM / access management knowledge

Education

Bachelor's degree in Banking or Technology

Tools

Active Directory

Job description

Description

Role: Officer - Access Management Control

Location: Abu Dhabi

Role Purpose: The Access Management Control Officer supports the banks access management and control by performing activities related to user provisioning deprovisioning and access maintenance access reviews as per AMC SOP. This role helps ensure that users receive the correct system access based on their job responsibilities and user access matrix while maintaining accurate records following defined approval workflows and assisting with periodic access reviews.

Key Accountabilities of the role

• Support provisioning deprovisioning transfers staff and access maintenance activities within the identity lifecycle management process (IDAM + manual workflows.
• Handle branches transfer requests through IDAM Portal.
• Support periodic review of not used access and disable the access and update the tracker.
• Troubleshooting access issues for branches and ops.
• Revoke access of resigned staff as per HR Notifications.
• Manage Active Directory security groups Disable and enable Ids for temporary users.
• Support the unit in system testing.
• Attend scheduled User Access Management (UAM) support calls through line 1655.
• Escalate any access issues system failure and errors to Head of Dept in time.

Specialist Skills / Technical Knowledge Required for this role:

• Excellent communication skills
• Microsoft Office
• Bachelors degree in Banking or Technology

Required Experience:

Unclear Seniority