Office Manager | DIFC Branch (Dubai)

MCB Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution is seeking an Office Manager to ensure efficient running of operations in their DIFC office. The successful candidate will manage daily activities, vendor relationships, and compliance, requiring strong organizational skills and a background in administration. With a supportive work environment, this role offers an opportunity to grow within a reputed company in the UAE.

Qualifications

• 3-5 years of experience as Administrative Officer or Secretary in financial institution.
• Fluency in English; French and Arabic are assets.
• Knowledge of accounting and finance procedures.

Responsibilities

• Oversee day-to-day office operations and manage supplies.
• Support HR with employee onboarding and maintain office policies.
• Ensure compliance and manage UAE residency visa processes.

Skills

Organizational skills

Communication

Problem-solving

Interpersonal skills

Education

Diploma in Business Administration or related field

Tools

Office IT tools and software

Job description

MCB Overview

The Mauritius Commercial Bank Ltd (MCB) is the leading financial institution in Mauritius and a key player in the African banking landscape. With 187 years of history, MCB has built a strong reputation for innovation, customer-centric solutions, and financial stability. As a trusted partner, we provide a comprehensive range of banking services, from retail and corporate banking to wealth management and international trade solutions. Our regional presence and commitment to sustainable growth make us a preferred banking partner across Sub-Saharan Africa. MCB maintains a network of international hubs including Dubai, Johannesburg, Nairobi and Paris.

In 2019, MCB established an office in the DIFC with the objective to leverage on the growing trade and investment flows between the Gulf and Africa regions and to originate business opportunities with corporate and institutional clients in the UAE, Gulf region and in Egypt.

The Opportunity:

As our DIFC team continues to grow, we are seeking a proactive and highly organized Office Manager to play a central role in ensuring the smooth and efficient running of our office operations.

The Key Responsibilities

• Oversee day-to-day office operations, including managing supplies, coordinating maintenance, and ensuring a tidy and functional workspace;
• Manage relationships with vendors, including suppliers of office equipment and services, landlord and building management (DIFC) and the authorities (DIFCA, DFSA, FTA);
• Serve as a point of contact for mailing, shipping, internal and external inquiries, bills and errands whilst maintaining a clear and an effective communication channels;
• Manage UAE residency visa processes for employees and dependents;
• Support HR with employee onboarding, maintaining office policies, and coordinating corporate health insurance renewals;
• Ensure DIFC office compliance with Data Protection and Business Continuity requirements, in coordination with Risk and COMLRO;
• Coordinate with Marketing to organize client events;
• Arrange business travel for employees in compliance with internal policies;
• Monitor office budget in coordination with SEO and Finance Director;
• Submit monthly compliance checks to head office stakeholders;
• Ensure timely invoicing and payment of licenses and service agreements, including reconciliation of the DIFC bank account with head office.

Job Requirements & Experience

• A Diploma in Business Administration, Communication or related field;
• 3 - 5 years of experience as an Administrative Officer or Secretary, preferably in a financial institution in the DIFC;
• Fluency in English is required; proficiency in French is an asset, and Arabic is a plus.

To succeed, you will be required to demonstrate the following competencies:

• Strong organizational skills with keen attention to detail and ability to prioritize effectively;
• Proactive, self-motivated, and able to work independently;
• Problem-solving mindset with a high degree of initiative;
• Excellent communication and interpersonal skills;
• Proficient in office IT tools and software;
• Basic knowledge of accounting, finance, and administrative procedures;
• Familiarity with clerical and HR management practices.

Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.

Please attach an updated CV and a motivation letter when applying.

Candidates holding a valid UAE residence visa and currently based in UAE only will be considered for this position.

The deadline for submission of application is 30th June 2025.

The Management reserves the right not to appoint anyone following this advert.