Reports To: CEO / Managing Director
Job Purpose:
The Office Manager ensures the smooth operation of the office by overseeing all administrative and support functions, including office support services, license renewals, HR-related tasks, visa processing, insurance management, and general compliance. This role plays a critical part in maintaining a professional and organized workplace environment.
Key Responsibilities:
1. Office Administration & Support
- Manage day-to-day office operations and ensure office facilities are well-maintained and stocked.
- Supervise support staff and external vendors (cleaners, IT, maintenance, etc.).
- Handle procurement and inventory of office supplies and equipment.
- Ensure all office systems (phones, printers, internet) are functioning efficiently.
2. License and Government Renewals
- Monitor and manage renewal deadlines for trade licenses, tenancy contracts, chamber of commerce, and other governmental registrations.
- Liaise with relevant authorities and service providers for timely processing.
3. HR-Related Tasks
- Maintain employee records and documentation in compliance with company and regulatory requirements.
- Coordinate onboarding and offboarding processes (e.g., offer letters, orientation, exit clearance).
- Support in leave management, attendance tracking, and employee queries.
- Assist with employee engagement initiatives and internal communication.
4. Visa and Labor Processing
- Manage end-to-end visa processes including new applications, renewals, cancellations, and dependents' visas.
- Coordinate with PRO or government portals (e.g., MOHRE, GDRFA) for labor cards, Emirates IDs, and other formalities.
5. Insurance Management
- Oversee corporate and employee insurance policies (health, property, liability, etc.).
- Liaise with insurance providers for renewals, claims, and policy enhancements.
- Maintain up-to-date records of all insurance coverage and ensure compliance with relevant laws.
6. General Support
- Act as the first point of contact for office-related queries.
- Support management with documentation, scheduling, and occasional project coordination.
- Assist in organizing meetings, events, and travel logistics.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 3–5 years experience in office administration, HR, or government relations in the UAE.
- Strong knowledge of UAE labor law, visa and licensing procedures.
- Excellent organizational and time management skills.
- Proficient in MS Office and government e-portals.
- Strong communication skills in English; Arabic is a plus.
- Discretion, professionalism, and attention to detail.