Office Assistant

Excellence medicals Group LLC; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare facility in Abu Dhabi seeks a detail-oriented Office Assistant to provide administrative support and ensure excellent patient experiences. Responsibilities include greeting visitors, scheduling appointments, managing records, and coordinating care. Ideal candidates have a high school diploma and at least 2 years of experience. The role offers a competitive salary and opportunities for professional growth.

Benefits

Attractive salary package

Opportunities for growth

Collaborative work environment

Flexible scheduling

Qualifications

• Minimum of 2 years of experience in an administrative role.
• Strong experience in managing data and analytics teams.
• Ability to manage multiple stakeholders effectively.

Responsibilities

• Greet patients and manage the flow of traffic at the front desk.
• Schedule appointments and register patients.
• Maintain patient records and ensure confidentiality.
• Respond to phone calls and coordinate with healthcare teams.
• Perform administrative duties like filing and mail distribution.

Skills

Attention to detail

Customer service

Communication skills

Data entry

Education

High school diploma or equivalent

Associate's or bachelor's degree

Job description

Excellence Medical Center is a trusted healthcare facility licensed by the Department of Health (DOH), dedicated to providing top-tier medical services in Abu Dhabi. We specialize in ENT, Hearing & Balance, Hematology, Internal Medicine, Pediatrics, Gynecology, Speech Therapy, and General Medicine, with more advanced services coming soon.

Our experienced physicians prioritize patient well-being, combining expertise with advanced medical technology to deliver personalized care. As the exclusive distributor of Oticon hearing aids, we offer state-of-the-art solutions for hearing loss, serving patients of all ages with compassion and precision. Your health is our commitment!

The Role

Job Summary :

We are seeking a highly organized and detail-oriented Office Assistant to provide administrative support to our hospital team. As the first point of contact for patients, families, and healthcare providers, you will play a vital role in ensuring a positive and efficient experience.

Key Responsibilities :

• Front Desk Operations : Greet patients, families, and visitors, and manage the flow of traffic in the hospital.
• Scheduling and Registration : Schedule appointments, register patients, and verify demographic and insurance information.
• Data Entry and Record-Keeping : Accurately enter patient information, update records, and maintain confidentiality.
• Communication and Coordination : Answer phone calls, respond to messages, and coordinate with healthcare teams to ensure seamless patient care.
• Administrative Tasks : Perform various administrative duties, such as filing, scanning, and mail distribution.
• Patient Satisfaction : Ensure patient satisfaction by responding to concerns, resolving issues, and providing excellent customer service.

What We Offer :

• Competitive salary : Attractive salary package with benefits.
• Opportunities for growth : Professional development and career advancement opportunities.
• Collaborative work environment : Dynamic and supportive team environment.
• Flexible scheduling : Various shift options available.

If you are a detail-oriented and patient-focused administrative professional looking for a rewarding role, apply now!

Ideal Profile

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• You have at least 2 years experience, ideally within a Data Operation / Data Science role.
• This includes strong experience in leadership roles managing data and analytics teams and evangelizing the value of data analytics to multiple stakeholders across a business.
• You pay strong attention to detail and deliver work that is of a high standard
• You are a self-starter and demonstrate a high level of resilience
• You are a strong team player who can manage multiple stakeholders

What’s on Offer?

• A role that offers a breadth of learning opportunities
• Opportunities for career growth & development
• Attractive compensation package