ociate Functional Consultant

Responsibilities

• Be integral part of end-to-end project life cycle.
• Must have worked in a Consultant capacity for minimum 3 large scale implementations: Out of which minimum 1 for real estate vertical.
• Work as SPOC for Sales and/or Service Cloud.
• Work closely with Technical team for System enhancements.
• Creating and Maintaining functional documentation.
• Assist technical team in understanding business requirements.
• Participate in making key solution and design decisions on solutions & approach.
• Conducting SITs, UATs with business.
• Logging work hours and work hour utilization using JIRA.
• Design integrations between Salesforce and other applications (specifically Oracle Fusion) and get them developed by tech team.
• Work closely with subject matter experts, developers, testers and business partners.

Skills

• Strong understanding of Salesforce architecture, its benefits and limitations.
• Ability to define architecture options and recommendations by analysing and reviewing functional specifications.
• Extensive experience in facing customers directly on a day-to-day basis.
• Extensive Product Knowledge of Sales, Service and Marketing Cloud and its integration with 3rd party systems.
• Excellent experience in Salesforce administration (Managing the Users, Roles, Profiles, OWD, Sharing rules, Sandbox creation and Refresh, Creating Managed / Unmanaged packages, layouts, etc.).
• Must be aware of Salesforce value additions and limitations.
• Working experience in an environment where iOS applications are integrated with Salesforce is a huge plus.
• Extensive experience in project lifecycle from inception to completion.
• Data Migration using Data Loader and Import Wizard.
• Experience with Drawloop and DocuSign is a huge plus.
• Working experience of FSL is a huge plus.
• Experience in the Real Estate domain is a huge plus.