Nursing Unit Manager-SKC-SKMC – Clinic 4 – Nursing

Job Title: Senior Charge Nurse / Renal Manager

Location: Hospital Location
Department: Nursing
Reports to: Senior Nursing Leadership / Nursing Executive

Position Summary:

The Senior Charge Nurse / Renal Manager is responsible for overseeing the delivery of age-appropriate, high-quality patient care in accordance with the organization’s mission, vision, and values. The role involves leadership, clinical management, and operational duties within the renal dialysis unit. This includes managing a team of nurses, coordinating daily operations, ensuring patient safety, and maintaining the highest standards of clinical care and customer satisfaction.

Key Responsibilities:

Leadership:

• Lead and coordinate nursing staff to ensure optimal patient care delivery.
• Manage clinical and operational activities, focusing on patient safety and high-quality care.
• Oversee the dialysis unit, ensuring the safe and effective administration of hemodialysis treatments.
• Act as a focal point for all nursing-related healthcare issues and escalate issues as necessary.
• Support nursing executive leadership in setting strategic directions for nursing and midwifery departments.
• Serve as the primary contact during emergencies, codes, or critical incidents.
• Provide leadership in conflict management, problem-solving, and critical thinking within the nursing team.
• Facilitate interdisciplinary communication and collaboration to improve patient outcomes.

Clinical Practice Management:

• Ensure proper patient flow, including efficient bed utilization and staffing based on patient acuity.
• Maintain a proper skill mix of staff to match patient conditions and requirements.
• Conduct rounds in the hospital to assess patient needs, solve problems, and guide teams in patient care management.
• Monitor quality standards of nursing documentation and ensure compliance with hospital policies.
• Promote continuity of care that is patient-centered and aligned with discharge planning.
• Oversee staff performance, ensuring adherence to policies and safety standards.
• Act as a change agent, promoting evidence-based practices and a healthy workplace environment.

Performance Improvement & Risk Management:

• Foster a culture of performance improvement by monitoring nursing care quality and outcomes.
• Actively participate in accreditation activities and audits to ensure compliance with international standards.
• Undertake patient and environmental risk assessments and document corrective actions to improve outcomes.
• Support educational and research programs within the Nursing Department to advance clinical practice.
• Track key performance indicators (KPIs) and clinical indicators, providing feedback to improve service delivery.

Communication:

• Ensure effective communication between staff, patients, families, and healthcare teams to ensure coordinated care.
• Use information technology systems to access, transmit, and document information as required.
• Maintain confidentiality of patient and organizational information in line with policies.
• Liaise with external and internal healthcare providers to maximize patient care efficiency and minimize delays.

Education & Staff Development:

• Mentor and support staff to enhance clinical and leadership competencies.
• Promote a learning environment for both patients and healthcare staff, fostering professional growth.
• Engage in health promotion activities and provide resources to staff to enhance knowledge and skills.
• Ensure nursing staff are supported with continuing education, certifications, and career development opportunities.

Professional Responsibilities:

• Ensure the nursing team adheres to legal, ethical, and professional standards of care.
• Maintain staff training in infection control and patient safety goals.
• Participate in the development of managerial and leadership skills to improve overall nursing services.
• Collaborate with senior management to develop and track annual performance criteria and goals for the team.

Qualifications:

• Education: Bachelor's degree in Nursing (or equivalent).
• Licensure: Valid registration as a Registered Nurse, with the appropriate regulatory body.
• Experience:
  • Minimum of 6 years of clinical experience in a healthcare setting post-qualification.
  • At least 2 years of experience in a Senior Charge Nurse or 3 years in a Charge Nurse position, ideally with experience in renal dialysis.
  • Experience in managing teams and operations within a clinical environment.
• Skills:
  • Strong leadership and communication skills.
  • Ability to assess and evaluate complex patient care needs.
  • Experience in implementing evidence-based practices and quality improvement initiatives.
  • Proficient in managing healthcare budgets and resources.
  • Knowledge of infection control, patient safety goals, and regulatory compliance.

Working Environment & Expectations:

• Manage clinical and operational activities to ensure continuous, efficient service delivery.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Commitment to professional development and maintaining clinical competency through ongoing education and training.