NRI Business Development Manager | Dubai, UAE

HSBC; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic NRI Business Development Manager to join their team in Dubai. This pivotal role focuses on acquiring high-net-worth clients and driving growth through exceptional service and compliance. The ideal candidate will leverage networking and market intelligence to build strong relationships and achieve ambitious targets. If you are passionate about customer service and have a background in banking sales, this opportunity offers a chance to excel in a supportive and diverse environment. Join a company that values innovation and personal development, and take your career to new heights.

Qualifications

• Graduation degree required for UAE Visa and Work Permit.
• Minimum of two years in banking sales or business development.

Responsibilities

• Acquire new Premier clients and drive Net New Money growth.
• Ensure compliance and deliver exceptional service experience.
• Respond to customer complaints in a timely manner.

Skills

Banking Sales Experience

Customer Service

Communication Skills

Interpersonal Skills

Presentation Skills

Planning and Organizing

Education

Bachelor's Degree in Business

Graduation Degree

Job description

NRI Business Development Manager

Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

HSBC International Wealth and Premier Banking (IWPB)
We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world..

We are currently seeking an ambitious individual to join our IWPB team, working together with colleagues to define, manage and achieve divisional business targets.

In this role, you will:

This role is of a Business Development Manager for UAE NRI Representative Office, the candidate would be responsible to acquire new-to-bank (NTB) Premier clients through external collaboration, activity and engagement and drive Net New Money (NNM) growth by identifying and converting affluent individuals into HSBC Premier relationships. The role focuses on sourcing, onboarding, and activating high-net-worth clients while ensuring compliance, and delivering an exceptional service experience.
• Identify, prospect, and onboard new Premier clients with a focus on affluent and emerging affluent individuals.
• Leverage internal and external lead sources, networking, and market intelligence to generate a strong pipeline.
• Achieve monthly and quarterly targets for Net New Money inflows.
• Encourage clients to fund accounts promptly post-onboarding and deepen wallet share.
• To plan and/or participate, including installation of desks at Third party/Industry events, corporate offices.
• Address such customer queries with information that is available in public domain, and assist with account opening, if the customer wishes to proceed
• For enquiries received through campaigns, local marketing activities and other initiatives, rep office staff will call on such leads to understand the customer need, address queries, and assist with account opening.
• To be up to date on the India services as available on the HSBC public websites sites to effectively and efficiently address customer queries.
• Any queries pertaining to products/services not listed on HSBC public website needs to be routed through to India HSBC team. A clear record of all such referrals have to be maintained as per the process.
• To assist the customers with account opening for completing form filling / documentation verification etc.
• Ensure customers are assisted with activating their accounts, including assist with digital account activation, debit card activation and account activation by ensuring the initial account funding is done as per the bank norms.
• Servicing and redressal of customer specific queries
• To ensure the cross border guidelines of HSBC are strictly adhered to at all times.
• To respond to customer complaints in a timely manner and to customer satisfaction

Requirements

To be successful in the role, you should meet the following requirements:
Knowledge / Experience
• Graduation degree is a must - to secure a UAE Visa and Work Permit
• Bachelor's degree in business, finance, related field or equivalent experience.
• Minimum of two years in banking sales experience or equivalent i.e. Business Development role
• Excellent communication, interpersonal and presentation skills.
• Able to work independently with limited supervision and guidance.
• Excellent written and spoken communication skills
• Customer-driven with a strong focus on quality of service and business development.
• Planning and organizing, displays a strong sense of accountability.

You'll achieve more at HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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