Noggin Implementation Specialist - Lead Config & Training

Motorola Solutions; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Motorola Solutions UK Limited-DDA is hiring an experienced Implementation Specialist for Noggin software deployments. You will manage requirements gathering, design configurations, and guide customers through complex setups.

You will also deliver trainings and product demonstrations to ensure customers obtain maximum value from our solutions. Key duties include leading workshops, creating test plans, and mentoring junior staff while maintaining high billable utilization and collaborating with

Qualifications

• Bachelor's degree or equivalent in IT/commerce/business.
• Minimum 5 years in business/software analysis or SAAS implementations.
• Experience in requirements gathering and solution design.
• Experience in software implementation project teams.
• Eligible and willing to obtain security clearance.

Responsibilities

• Lead requirements gathering workshops for medium to large stakeholder groups.
• Guide customers through Noggin solutions to capture customization.
• Configure system components to build entire sites.
• Create test plans and test scripts.
• Deliver product demonstrations and customer training.
• Provide escalation support and knowledge base articles.
• Coach junior team members and review work.
• Log time and maintain 75% billable utilization.
• Assist with scoping and estimations.

Skills

Requirements gathering

Workshops leadership

Solution design

System configuration

Training delivery

Product demonstrations

Customer engagement

Mentoring juniors

Project estimation

Education

Bachelor's degree in IT/CS

Job description

Motorola Solutions UK Limited-DDA is hiring an experienced Implementation Specialist for Noggin software deployments. You will manage requirements gathering, design configurations, and guide customers through complex setups.

You will also deliver trainings and product demonstrations to ensure customers obtain maximum value from our solutions. Key duties include leading workshops, creating test plans, and mentoring junior staff while maintaining high billable utilization and collaborating with