Night Manager

FAIRMONT; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

FAIRMONT is seeking a confident Night Manager to oversee overnight operations at their Abu Dhabi hotel. This leadership role involves managing the Night Audit process and ensuring guest safety and satisfaction during the night shift. Ideal candidates will bring strong operational knowledge and a commitment to delivering exceptional guest experiences, along with the ability to work flexible hours.

Qualifications

• Minimum 3 years’ experience in a Night Audit or Front Office leadership role.
• Strong operational knowledge and leadership capability.

Responsibilities

• Oversee the Night Audit process and ensure accurate daily reconciliation.
• Manage overnight guest services and ensure safety.

Skills

Communication

Problem-solving

Decision-making

Tools

Opera Cloud

Microsoft Office

Job description

We have an opportunity for a confident and experienced Night Manager to join on a full time basis, to oversee the hotel’s overnight operations and ensure the safety, security, and satisfaction of our guests. Reporting to the Front Office Manager, this role is responsible for managing the Night Audit process, supporting the Front Office team, and acting as the hotel’s senior leader in the absence of executive management.This is a hands-on leadership role that requires a calm, solutions-focused approach and a strong understanding of hotel operations.

Key Responsibilities :

• Oversee the Night Audit process and ensure accurate daily reconciliation.
• Manage overnight guest services and respond to guest needs with professionalism.
• Ensure the safety and security of the hotel and its guests during the night shift.
• Act as the senior leader on duty, supporting all departments as needed.
• Prepare and distribute nightly reports and maintain operational records.
• Lead and support the Night Audit team, ensuring service excellence.

Qualifications

We are looking for a hospitality professional with strong operational knowledge, leadership capability, and a passion for delivering exceptional guest experiences. You’ll be confident working independently, with the ability to make sound decisions and lead by example.

Preferred Experience :

• Minimum 3 years’ experience in a Night Audit or Front Office leadership role.
• Strong working knowledge of Opera Cloud, Microsoft Office, and hotel systems.
• Excellent communication, problem-solving, and decision-making skills.
• Flexible availability; you are required to work nights, including weekends, and public holidays as needed.