Nexthink Specialist - Abu Dhabi

Linking Humans; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment firm is seeking a skilled Nexthink Specialist in Abu Dhabi. You'll manage and optimize digital end-user monitoring with Nexthink in a high-availability environment. The role requires at least 5 years of IT experience and expertise in Nexthink. Strong communication and problem-solving skills are essential. This on-site role involves participation in a 24/7 on-call rotation, offering a chance to impact enterprise operations significantly.

Qualifications

• Minimum 5 years' experience in enterprise IT environments.
• Hands-on expertise in Nexthink platform management.
• Advanced knowledge of scripting (PowerShell) and log analytics.

Responsibilities

• Manage Nexthink in a high-availability, enterprise-grade environment.
• Design and implement dashboards and alerts.
• Lead platform upgrades and automation.

Skills

Enterprise IT experience

Nexthink management

PowerShell scripting

Monitoring tools knowledge

Communication skills

Problem-solving skills

Education

Nexthink Professional Certification

Tools

ServiceNow

ScienceLogic

AWS

Azure

VMware

Job description

• Location: Abu Dhabi,United Arab Emirates
• Type: Permanent

Nexthink Specialist - Abu Dhabi

Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink.

If you're passionate about monitoring, automation, and proactive end-user experience management at scale, this could be your next move.

The Role As a key member of the operations support team, youll play a critical role in maintaining, optimising, and advancing the organisations digital end-user monitoring and experience strategy using Nexthink and related technologies.

Youll support real-time infrastructure monitoring, integration with enterprise platforms, develop automations, and lead advanced troubleshooting across a complex enterprise landscape.

This role is based on-site during business hours and includes participation in a 24/7 on-call rotation for escalated support needs.

What You\'ll Be Doing

- Manage and support Nexthink in a high-availability, enterprise-grade production environment

- Design, implement, and fine-tune dashboards, reports, alerts, and proactive monitoring capabilities

- Lead platform upgrades, patching, automation, and health checks

- Integrate Nexthink with major platforms such as ServiceNow, ScienceLogic, Dynatrace, Azure, AWS, VMware, and Office 365

- Create and manage custom PowerShell scripts and workflows

- Monitor and analyse logs, events, and business service KPIs

- Ensure end-to-end visibility across client devices, virtual infrastructure, and critical applications

- Contribute to incident resolution, root cause analysis, and service improvement

- Participate in project workstreams and collaborate across infrastructure and cybersecurity teams

What We\'re Looking For

- Minimum 5 years' experience in enterprise IT environments with a focus on digital end-user infrastructure

- At least 5 years of hands-on expertise in Nexthink platform management, including design, customisation, integration, and automation

- Advanced knowledge of scripting (PowerShell), monitoring tools, and log analytics

- Proven ability to work across large-scale environments involving Windows, Linux, virtualisation (VMware, NSX), cloud platforms (Azure, AWS), containers, and enterprise networks

- Experience integrating Nexthink with monitoring and ITSM tools (e.g.

ServiceNow, ScienceLogic, SolarWinds, etc.)

- Deep understanding of infrastructure operations, digital experience management, and monitoring best practices

- Strong communication and problem-solving skills

Preferred Certifications

- Nexthink Professional Certification (mandatory)

Additional Notes

- This is an on-site operational support role

- Participation in an after-hours on-call rotation is required

- Candidates must have a strong sense of ownership, accountability, and a proactive mindset

If you're a Nexthink expert ready to make an impact in a fast-moving enterprise environment, wed love to speak with you.

• Start: 26/07/2025
• Location: Abu Dhabi,United Arab Emirates