Nexthink Implementation Specialist – Abu Dhabi

Linking Humans; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading client in Abu Dhabi is seeking an experienced Nexthink Implementation Specialist to drive the digital employee experience across complex IT environments. This role involves implementing Nexthink solutions, analyzing user experience data, and collaborating with various IT teams for optimal performance. The position offers a competitive tax-free salary, full visa sponsorship, and a chance to be part of an ambitious IT transformation programme.

Benefits

Tax-free salary

Full visa sponsorship and relocation support

Private medical insurance

Qualifications

• Minimum 5 years' experience with Nexthink.
• Strong expertise in monitoring and service desk integration.
• Experience in large-scale deployments in complex IT environments.

Responsibilities

• Lead end-to-end Nexthink implementation across enterprise environments.
• Define and execute monitoring strategies with IT teams.
• Analyze user experience data for improvements.

Skills

Digital employee experience monitoring

Stakeholder engagement

Communication skills

Tools

Nexthink

ServiceNow

Job description

We are recruiting on behalf of an award winningclient in Abu Dhabi, UAE that is driving a major transformation in end-user experience and IT operations. As part of this initiative, they are seeking an experienced Nexthink Implementation Specialist to lead and optimise digital employee experience (DEX) solutions across a large, complex IT estate.

Responsibilities :

• Lead the end-to-end implementation of Nexthink across enterprise-scale environments
• Define and execute digital experience monitoring strategies in collaboration with IT and service management teams
• Configure Nexthink dashboards, investigations, campaigns, and automated remediations
• Analyse user experience data to identify trends, root causes, and areas for improvement
• Provide strategic guidance on best practices, governance, and optimisation
• Deliver knowledge transfer and training to internal teams post-implementation

Requirements :

• Minimum 5 years’ experience implementing and managing Nexthink for enterprise clients
• Strong expertise in digital employee experience monitoring, service desk integration, and proactive issue resolution
• Proven experience in delivering large-scale Nexthink deployments in a complex IT environment
• Excellent stakeholder engagement and communication skills in English
• Solid understanding of endpoint management, ITSM platforms (e.g., ServiceNow), and automation workflows
• Willing and able to relocate to Abu Dhabi and work on-site full-time

What’s on Offer :

• Tax-free salary of AED 16,000 – 23,000 / month, depending on experience
• Full visa sponsorship and relocation support
• Private medical insurance
• High-impact role in one of the region’s most ambitious IT transformation programmes