Nexthink Implementation Specialist â Abu Dhabi

Linking Humans; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An award-winning client in Abu Dhabi is seeking an experienced Nexthink Implementation Specialist to enhance digital employee experience within a complex IT landscape. This critical role involves overseeing the implementation of Nexthink solutions, training internal teams, and driving significant improvements in IT operations across the enterprise.

Benefits

Tax-free salary

Full visa sponsorship

Relocation support

Private medical insurance

3 months paid accommodation

Qualifications

• Minimum 5 years experience implementing and managing Nexthink.
• Excellent communication skills in English required.
• Solid understanding of ITSM platforms and endpoint management.

Responsibilities

• Lead the end-to-end implementation of Nexthink across large environments.
• Analyse user experience data to identify trends and areas for improvement.
• Provide training to internal teams post-implementation.

Skills

Digital employee experience monitoring

Stakeholder engagement

Communication skills

Root cause analysis

Tools

Nexthink

ITSM platforms

Job description

• Location: Abu Dhabi,United Arab Emirates
• Type: Permanent

We are recruiting on behalf of an award winningclient in Abu Dhabi, UAE that is driving a major transformation in end-user experience and IT operations.

As part of this initiative, they are seeking an experienced Nexthink Implementation Specialist to lead and optimise digital employee experience (DEX) solutions across a large, complex IT estate.
Responsibilities:

- Lead the end-to-end implementation of Nexthink across enterprise-scale environments
- Define and execute digital experience monitoring strategies in collaboration with IT and service management teams
- Configure Nexthink dashboards, investigations, campaigns, and automated remediations
- Analyse user experience data to identify trends, root causes, and areas for improvement
- Provide strategic guidance on best practices, governance, and optimisation
- Deliver knowledge transfer and training to internal teams post-implementation

Requirements:

- Minimum 5 years experience implementing and managing Nexthink for enterprise clients
- Strong expertise in digital employee experience monitoring, service desk integration, and proactive issue resolution
- Proven experience in delivering large-scale Nexthink deployments in a complex IT environment
- Excellent stakeholder engagement and communication skills in English
- Solid understanding of endpoint management, ITSM platforms (e.g., ServiceNow), and automation workflows
- Willing and able to relocate to Abu Dhabi and work on-site full-time

Whats on Offer:

- Tax-free salary of AED 16,000 23,000/month, depending on experience
- Full visa sponsorship and relocation support
- Private medical insurance
- 3 months paid accommodation upon arrival
- High-impact role in one of the regions most ambitious IT transformation programmes

• Start: 14/07/2025
• Location: Abu Dhabi,United Arab Emirates