- Oversee the Network and Security Infrastructure in the Datacenters.
- Oversee the Managed Service Contracts of Networks and Security Infrastructure.
- Manage the Annual Maintenance Contract and Software Support subscription and contracts related to IT Infrastructure and ensure all of them are under valid support contract.
- Manage the implementation of technical projects by directing and coordinating activities to ensure projects are completed on time.
- Manage Etisalat Services (WAN, Internet, PRI) and coordinate with Etisalat Managed Services and Technical Support teams regarding related issues. Manage the Etisalat services payments.
- Prepare the Annual Procurement Plan (APP) for all infrastructure-related projects, license subscriptions, and maintenance contracts and coordinate with procurement to complete the APP.
- Prepare the RFP documents for IT Infrastructure related projects and coordinate the procurement process with the procurement department.
- Maintain accurate documentation for Network and Security Infrastructure.
- Manage the department's budget, track expenditure, and ensure they are within the limits of the budget.
- Raise the PR for all Infrastructure related projects and contracts.
Experience & Education
- Bachelor’s degree in information technology, Computer Science, or related field. Master's degree preferred.
- Minimum of 5 to 10 years of experience in network engineering roles, with a proven track record of designing and implementing complex network solutions.
- Expert-level knowledge of networking protocols and technologies, including TCP / IP, BGP, OSPF, MPLS, VLANs, VPNs, and SD-WAN.
- Extensive hands-on experience with network routing, switching, and Wireless LAN from vendors such as Cisco, Juniper, HPE / Aruba.
- Extensive hands-on experience with network security infrastructure from vendors such as PaloAlto firewalls, FortiGate firewalls, Infoblox DNS / DHCP, Cisco FirePower IPS.
- Extensive hands-on experience with F5 LTM ASM and APM configuration and management.
- Strong understanding of cloud networking concepts and technologies, with experience deploying and managing networks in public cloud environments (e.g., AWS, Azure, Google Cloud).
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network issues and drive resolution.
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Relevant Certification from Cisco, PaloAlto, FortiGate, Infoblox, F5.
Desired candidate profile
Networking Protocols and Technologies :
Proficiency in networking protocols such as TCP / IP , DNS , DHCP , BGP , OSPF , and HTTP / HTTPS .
- Knowledge of WAN and LAN technologies, VLANs , VPNs , NAT , and QoS .
Network Hardware and Devices :
Experience configuring and managing routers, switches, firewalls, wireless access points, load balancers, and other network appliances.
- Familiarity with network operating systems such as Cisco IOS , Juniper Junos , and Arista EOS .
Network Security :
In-depth knowledge of network security practices and technologies, including firewalls , IDS / IPS , VPNs , DDoS mitigation , and SSL / TLS encryption .
- Familiarity with network security standards and compliance frameworks (e.g., ISO 27001 , PCI-DSS ).
Performance Monitoring and Troubleshooting :
Expertise with network monitoring tools like Wireshark , Nagios , SolarWinds , and PRTG .
- Ability to troubleshoot and resolve network connectivity, performance, and security issues quickly and effectively.
Understanding of cloud-based networking and services (e.g., AWS VPC , Azure Virtual Network , Google Cloud VPC ).
- Knowledge of hybrid cloud environments and the ability to integrate on-premises and cloud network infrastructure.
Project Management :
Strong project management skills to lead network-related initiatives, including upgrades, migrations, and new deployments.
- Ability to manage timelines, resources, and budgets for network projects.
Team Leadership and Collaboration :
Experience leading and mentoring network teams, fostering a collaborative environment, and ensuring optimal performance.
- Ability to work effectively with cross-functional teams, including IT, security, and business stakeholders.
Documentation and Reporting :
Strong organizational skills to document network configurations, policies, and troubleshooting procedures.
- Ability to create detailed network reports for management, including performance metrics, usage statistics, and security assessments.