NetSuite ACS Functional Consultant

Oracle; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading technology company is looking for an Advanced Customer Support role in the United Arab Emirates. You will collaborate with customers, design ERP solutions, and assess business processes. Ideal candidates will have experience with cloud ERP solutions like NetSuite and relevant knowledge in industries such as finance and retail. The position includes competitive salary and benefits, supporting an inclusive work culture.

Benefits

Competitive salary with benefits

Flexible and remote working arrangements

Learning and development opportunities

Employee Assistance Program for mental health support

Core benefits including medical and life insurance

Qualifications

• Relevant experience in functional or technical application roles.
• Ability to develop innovative ideas and solutions.
• Experience with vertical markets.

Responsibilities

• Collaborate with customers to address high-priority gaps.
• Design solutions for complex business needs.
• Consult on financial reporting.

Skills

Functional application roles

Warehouse Distribution knowledge

Retail experience

Manufacturing experience

Finance knowledge

Software Services experience

Creativity and innovative solutions

Tools

NetSuite

Cloud ERP solutions

Job description

Why work at Oracle

• Join a global workplace where you can make an impact.
• We offer competitive salaries and exciting benefits – along with flexible and remote working options.
• Access development opportunities to advance your career, an Employee Assistance Program to support mental health, and core benefits such as medical, life insurance, and retirement planning.
• Be yourself in an inclusive culture where employee resource groups champion diverse communities.

What we’ll offer you

• A competitive salary with benefits
• Flexible and remote working arrangements
• Learning and development opportunities
• Employee Assistance Program for mental health support
• Employee resource groups promoting diversity
• Core benefits including medical, life insurance, and retirement plans
• An inclusive culture celebrating individual uniqueness

Life at Oracle and Equal Opportunity

Oracle offers a career that spans industries, roles, countries, and cultures, providing opportunities to innovate and grow while balancing work and life. With over 40 years of success, Oracle values integrity, innovation, and delivering exceptional results for leading companies worldwide.

We are committed to fostering an inclusive culture that values diverse insights and perspectives, inspiring thought leadership and innovation.

At Oracle, we believe diversity and inclusion are essential for innovation. We provide reasonable accommodations for individuals with disabilities throughout the application and employment process, ensuring everyone can contribute their best work.

We strive to create a workforce where all voices are heard and valued, inspiring us to push beyond boundaries.

Career Level - IC3

What you’ll do

Oracle NetSuite is redefining engagement with our expanding customer base. The Advanced Customer Support (ACS) offers a cloud-based subscription service that provides functional and technical ERP support to enhance customer value and continuous improvement.

• Collaborate with customers to address high-priority gaps
• Assess and test client business processes, IT controls, and identify risks
• Design solutions for complex business needs, including configuration, integration, and technical components, with our Technical Services team
• Apply knowledge of IT trends to identify security and process improvement opportunities
• Research and advise on tax matters
• Define functional requirements and design testing for automations and integrations
• Consult on financial reporting to improve understanding (Balance Sheets, Income Statements, Cash Flows)
• Analyze general ledger accounts, perform reconciliations, and review bank and intercompany statements
• Review team deliverables for quality assurance

Skills and Qualifications needed :

• Relevant experience in functional or technical application roles
• Experience in vertical markets such as Warehouse Distribution, Retail, Manufacturing, Finance, or Software Services
• Experience with NetSuite or similar cloud ERP solutions
• Creativity and ability to develop innovative ideas and solutions

Career Level - IC3