National Service Sales Manager

Getinge Regional Headquarter; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global medical technology company is seeking a National Service Sales Manager to develop sales of service business models and manage key accounts. The ideal candidate should have a medical background, at least 5 years of experience in service sales, and exceptional skills in building relationships with KOLs. This role offers an opportunity to contribute to service excellence and requires extensive travel across the country.

Qualifications

• Minimum 5 years of experience in service sales roles within the kingdom.
• Exceptional skills in building relationships with KOLs.
• Ability to travel extensively across the country.

Responsibilities

• Maintain an updated list of KOLs with contacts for Heads of Biomedical in the MOH directorate.
• Handle KOL complaints related to sales/service issues personally.
• Increase the number of service contracts and explore new potential markets.

Skills

Relationship building with KOLs

Sales strategies development

Communication skills

Negotiation skills

Leadership capabilities

Job description

Join our diverse teams of passionate people and build a career that allows you to develop both personally and professionally. At Getinge, we exist to make life-saving technology accessible for more people. To truly make a difference for our customers and save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Position Objective:

The National Service Sales Manager works at the country level with key accounts, ensuring maximum reach and relations with heads of Biomedical Engineering, Procurement, C-Suite executives, and KOLs. The role involves identifying and securing opportunities for SLAs in various forms, supporting our mission for service excellence across Getinge product lines. This pivotal role liaises between sales and service through specialized business models designed to meet specific needs and budgets.

Essential Duties and Responsibilities:

Include the following; other functions may be assigned as business conditions change.

• Maintain an updated list of KOLs with contacts for Heads of Biomedical in the MOH directorate, Royal, Military & National Guard.
• Handle KOL complaints related to sales/service issues personally.
• Develop sales of service business models based on KOL feedback and market potential.
• Develop the respective sales funnel and share it with sales and service leadership.
• Share insights with the service team on spare parts stocking and recommendations based on opportunities.
• Collect customer feedback and enhance processes.
• Monitor service contract execution efficiency and status throughout the contract duration.
• Follow up closely with area service supervisors to achieve their sales targets.
• Increase the number of service contracts and explore new potential markets.

Qualifications (Knowledge, Skills, and Abilities):

To perform the job successfully, an individual should demonstrate the following competencies:

• Minimum 5 years of experience in service sales roles within the kingdom (medical background preferred).
• Exceptional skills in building relationships with KOLs and managing key accounts.
• Proven track record of delivering results and initiating high-impact actions.
• Strong interpersonal skills including communication, collaboration, negotiation, and leadership capabilities.
• Excellent writing and presentation skills.
• Ability to independently set and manage multiple priorities.
• Willingness and ability to travel extensively across the country.

About Us

At Getinge, we believe everyone should have access to the best possible care. We provide hospitals and life sciences institutions with products and solutions to improve clinical outcomes and optimize workflows. Our offerings include products for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life sciences. With over 12,000 employees worldwide, our products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates participating in all stages of the selection process.