National_Learning & Development Consultant | Automotive

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Automotive Training Consultant playing an active part in a team of dedicated Learning & Development Consultants in developing high performing associates by way of assessment, on the job development activities and coaching, supported with engaging training programs as required by Al-Futtaim Automotive Group, underpinned by the respective Brand standards. The role will cover training needs analysis, design, development, planning, curriculum design and implementation of training programs utilizing a blended learning approach, including impact measurement. Activities will include Digital Material development, Video Recording, Face to Face Training Delivery assessments and on-site support and coaching.

What you will do

• Continuously refine curriculum and deliver engaging training, in various formats to include Video Presentations, Voice Over and Face to Face delivery most appropriate to the audience and business need at the time.
• Complete ongoing self-assessment of training programmes content and delivery, to promote continuous associate and business improvement.
• Identify and monitor business KPIs that can be improved or supported with focused training.
• Ensure all training material is up to date and in line with modern development methods and technology.
• Responsible for delivering and supporting all components of associate progress through to certification. Maintenance and development of training aids.
• Report learner attendance, results, and any issues, with emphasis on protecting learner & customer data. Actively promote equal opportunities and diversity in accordance with company policy avoiding discrimination.
• Facilitate training needs analysis of retail market, advise according to market trends and distributor guidelines.
• Assist with the orientation, training and coaching of staff, management, and other stakeholders to increase efficiency within the workplace in line with the associated business improvement required.
• Consolidate all the work done over the month and convert it into an article which will be used in our Intranet, Internet, and Automotive Leaders.
• Create the launch communications for all levels and via multiple channels. Create presentations to visualize the reports.
• Collaborate with other departments and managers to identify and address training needs. Stay up-to-date with the latest trends and best practices in training and development.
• Support the design, facilitation, and evaluation of the Line Manager Capability Program across business units.
• Coordinate and support all Emirati development initiatives. Act as the point person for UAE national associates, ensuring timely program execution, follow-ups with mentors and line managers, and progress tracking.
• Own and manage the execution of the new Induction program by maintaining updated materials, coordinating delivery with Subject Matter Experts (SMEs), tracking participant experience, and driving continuous improvement based on feedback.

Required Skills to be successful

• Ability to manage own schedule and adjust priorities and structure time in a fast-paced environment.
• Ability to develop tailored training materials to suit the local market.
• Excellent communication, presentation, and interpersonal skills to effectively convey information and facilitate learning.
• Strong organizational and project management skills to plan, implement and evaluate training programs.
• Proficiency in learning management systems and e-learning platforms to deliver training in a variety of formats.
• Excellent Stakeholder Management skills and be able to deal with people with different backgrounds and cultures.

What equips you for the role

• HR Background and minimum 2 years of experience in a Training or Coaching role.
• Proficient in both written and spoken English and Arabic.
• Proficient in Microsoft Office programs and video authoring and editing software.
• Automotive Industry Experience is an Advantage.