Nail Salon Reception

Next Level Women Salon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A thriving salon in Dubai is seeking a motivated receptionist to join their team. You will play a crucial role in managing client appointments, handling inquiries, and ensuring exceptional customer service. If you have a professional appearance and a strong focus on client satisfaction, we want to hear from you. Join us and be part of a vibrant team dedicated to providing the best salon experience.

Qualifications

• Previous experience in a salon, spa, or hospitality reception role preferred.
• Proficient in English.
• Available to join immediately or within a short notice period.

Responsibilities

• Greet clients warmly and manage appointments efficiently.
• Handle customer check-ins, check-outs, and POS transactions.
• Maintain a clean and organized reception area.

Skills

Communication

Organization

Multitasking

Customer-focused attitude

Tools

Fresha

Microsoft Office

Job description

- Greet clients warmly and professionally upon arrival. - Answer phone calls, WhatsApp, and respond to booking inquiries via Fresha. - Schedule, confirm, and manage appointments efficiently. - Handle customer check-ins and check outs , including POS transactions. - Promote salon services and packages and ongoing promotions. - Maintain a clean, organized, and welcoming reception area. - Coordinate with salon staff to ensure smooth client flow and timing. - Track daily cash/transaction reports and submit end-of-day summaries. - Handle customer complains or concerns with professionalism and escalate when necessary. - Assist with basic administrative tasks. - Inventory management and monitoring. - Provide support to salon staff as needed, helping with coordination and communication to ensure a seamless client experience.

- Previous experience in a salon, spa, or hospitality reception role preferred. - Proficient in English. - Familiar with Fresha booking system. - Well-groomed, professional appearance and customer-focused attitude. - Basic computer skills (Microsoft Office, WhatsApp Business, email). - Strong communication and organization skills. - Ability to multitask. - Available to join immediately or within a short notice period.