Music Academy Front Desk & Sales Specialist

Melodica Music & Dance Academy; Dubai; Sur place; AED 60 000 - 90 000; Plein temps

Résumé du poste

Melodica Music Academy in Dubai invites a dedicated Senior Front Desk Officer to join our vibrant team. You will greet students, parents and visitors, manage inquiries, coordinate scheduling, and support smooth daily operations while promoting our music education services.

The ideal candidate has a bachelor's degree or relevant experience, strong communication, multitasking ability, and a proactive, outgoing demeanor with immediate availability.

Qualifications

• Bachelor's degree or equivalent work experience in a relevant field.
• Proven experience in a front desk or customer service role and sales.
• Strong interpersonal and communication skills.
• Organizational skills and attention to detail.
• Ability to multitask and manage time effectively.
• Proficiency in using office software and equipment.
• Polite and professional demeanor.
• Active and Outgoing
• Preferably someone who can join IMMEDIATELY

Responsabilités

• Front Desk Management: Greet and assist students, parents, and visitors, ensuring a positive and welcoming experience.
• Administrative Tasks: Handle a variety of administrative duties, including answering phone calls, scheduling appointments, and managing inquiries.
• Student Support: Provide information and assistance to students, parents, and staff regarding classes, schedules, and general queries.
• Records Management: Maintain accurate records, including student attendance, schedules, and other relevant data.
• Facility Coordination: Coordinate with other departments to ensure smooth classroom operations and handle facility-related matters.
• Payments and Invoicing: Process payments, invoices, and maintain financial records related to student enrollments.
• Sales Promotion: Actively promote and upsell music education services to potential students and parents.
• Problem Resolution: Address and resolve inquiries, concerns, or issues from students, parents, and visitors in a professional and helpful manner.
• Team Support: Collaborate with other staff members to ensure effective communication and the overall efficiency of operations.

Connaissances

Customer service

Sales

Interpersonal communication

Organizational skills

Time management

Office software

Professional demeanor

Immediate start

Formation

Bachelor's degree or equivalent

Description du poste

Melodica Music Academy in Dubai invites a dedicated Senior Front Desk Officer to join our vibrant team. You will greet students, parents and visitors, manage inquiries, coordinate scheduling, and support smooth daily operations while promoting our music education services.

The ideal candidate has a bachelor's degree or relevant experience, strong communication, multitasking ability, and a proactive, outgoing demeanor with immediate availability.