Multi Property Marketing Executive

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Join a forward-thinking company that values guest loyalty and brand integrity. This role focuses on maximizing revenue through effective sales techniques while ensuring a high level of customer service. You'll communicate with potential owners, assist in training staff, and maintain positive relationships with guests and coworkers. If you have a passion for hospitality and a knack for sales, this position offers the perfect opportunity to shine in a dynamic environment. Embrace the chance to grow your career in an inclusive and diverse workplace where your contributions are valued.

Qualifications

• 1+ years of related work experience in a customer-facing role.
• Strong communication skills and ability to maintain guest loyalty.

Responsibilities

• Promote brand awareness and maximize revenue through sales techniques.
• Assist management in training and motivating employees.

Skills

Sales Techniques

Customer Service

Communication

Office Duties

Education

High School Diploma or G.E.D.

Job description

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g. rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g. filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.