Multi-Property Assistant IT Manager

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a technical support specialist to troubleshoot software issues, manage user accounts, and assist with HR functions. Candidates should have a technical degree and at least 2 years of relevant experience. The position offers competitive salary, benefits, and opportunities for international growth.

Benefits

World-class training and leadership development programs

Discounted stays at over 8,000 hotels worldwide

Medical and life insurance coverage

Discounts for friends and family

Qualifications

• Minimum of 2 years in related work experience.
• Assist management with HR functions such as hiring and training.
• Support telecommunications activities including client/server support.

Responsibilities

• Troubleshoot and resolve technical issues related to software and systems.
• Manage applications and maintain records.
• Ensure quality standards are met and adhere to policies.

Skills

Troubleshooting technical issues

Analyzing processes for improvements

User account management

Communication skills

Training users

Education

Technical, trade, or vocational school degree

Job description

Description

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling 5-star hotel is one of the tallest in the world, consisting of two towers with 1,608 rooms, offering awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before relaxing with a massage at Saray Spa. Sample flavors from around the world at our 10 restaurants and lounges, which serve Japanese, Italian, Indian, and Thai cuisine. For those planning events in downtown Dubai, our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa, and Dubai Opera, all just minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally begins with how we treat our associates. We believe that people who genuinely love what they do create truly extraordinary experiences.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals to join our team. In return, we offer:

• An exciting career opportunity with potential for international growth across our extensive hotel portfolio.
• Learning opportunities with some of the best professionals in the region.
• Opportunities for promotion based on performance, training, and development.
• A competitive salary with excellent benefits, including accommodation, meals on duty, transportation, and:
• World-class training and leadership development programs.
• Recognition programs.
• Discounted stays at over 8,000 hotels worldwide.
• Discounted food and beverages in our restaurants and bars.
• Discounts for friends and family.
• Unlimited career opportunities locally and internationally.
• Medical and life insurance coverage.
• Supportive environment with the tools needed to succeed daily.

OUR EXPECTATIONS FROM THE ROLE:

The role involves troubleshooting and resolving technical issues related to computer software and systems, providing guidance, analyzing processes for improvements, managing applications and user accounts, maintaining records, training users, and supporting telecommunications activities including client/server support and strategic planning. The role also includes assisting management with HR functions such as hiring, training, and motivating staff, developing positive relationships, adhering to policies, and ensuring quality standards are met. Additional responsibilities include verifying information, operating POS systems, and performing physical tasks such as lifting objects up to 10 pounds. Other duties as assigned.

PREFERRED QUALIFICATIONS

Education: Technical, trade, or vocational school degree.

Experience: Minimum of 2 years in related work.

Supervisory Experience: None required.

Licenses/Certifications: None required.

Join Marriott Hotels and become part of a global portfolio of brands. Be your best, start your purpose, belong to an inclusive team, and grow into the best version of yourself.

Marriott International is an equal opportunity employer committed to diversity and inclusion, and nondiscrimination based on any protected status under applicable law.