MS Security Specialist

R3 Consultant; Dubai; On-site; AED 334,800 - 558,000; Full time

Benefits offered by this job

Professional development

Job summary

R3 Consultant in Dubai is seeking an MS Security Specialist to design and deploy Microsoft 365 Security and Compliance solutions for global clients. You will onboard security solutions such as Defender for Cloud, Purview, Entra and Defender for Endpoint, and participate in incident management.

Requires ITIL knowledge, ISO 27001 awareness, security operations experience, and team leadership while coordinating with multiple teams and customers.

Qualifications

• Engineering degree and certifications in information technology or information security.
• Mandatory: SC-100, SC-400, SC-200, AZ-900; CCNA optional.
• Experience designing and implementing security solutions for global customers; familiarity with ITIL and ISO 27001/ PCI practices.

Responsibilities

• Design and deploy Microsoft M365 Security and Compliance Solutions.
• Onboard or implement security solutions for internal and external customers.
• Monitor security incidents and assist in problem resolution.
• Follow ITIL processes for Incident, Request, Problem, Change and Access Management.
• Produce inputs to technical documents and assist SMEs during escalations.

Skills

Security design

MS Defender

ITIL processes

ISO 27001 knowledge

Cross-cultural communication

Team leadership

Customer interaction

Problem solving

Proactive

Documentation

Education

Engineering degree in Computer Science

IT or Information Security certifications

Tools

Defender for Endpoint

Defender for Cloud

MS Purview

Entra

Job description

Overview

Job Description – MS Security Specialist 1.1 – MY

Job Description – Security Specialist Team: Delivery/Support.Designation: Security Specialist – MS Solutions

Responsibilities

• Design and deploy Microsoft M365 Security and Compliance Solutions.
• Perform onboarding or implementation of security solutions for internal and external customers (e.g., MS Purview, Entra, Defender for Cloud, Office and Endpoint).
• Monitor and measure system resources and, if needed, resolve issues related to security incidents including emails, changes, and problem tickets.
• Provide inputs to technical documents based on repeat incidents and assist SMEs during problem resolution.
• Troubleshoot security-related service issues as they occur and conduct after-action reviews.
• Follow Incident, Request, Problem, Change, and Access Management processes based on ITIL and the IT-service management tool.

Requirements

• Have a good experience in designing and implementing one or more of the following: Defender for Endpoint, Defender for Cloud, MS Purview, or Entra.
• Have a good understanding of ticket management and service requests. Experience designing and delivering solutions for global customers. Knowledge of Security Operations and Service Delivery. Awareness of ISO 27001/ PCI-related certification and compliance practices. Exposure to at least one Enterprise Ticketing system. Familiarity with ITIL processes in supporting Security Solutions and Service Delivery.

Qualifications (Mandatory)

• Engineering Degree in Computer Science or Technical Degree with certifications in Information Technology or Information Security.
• Certifications such as CCNA (optional); SC-100, SC-400, SC-200, AZ-900 (mandatory).

Skills

• Good command of English; other foreign languages are a plus.
• Strong cross-cultural communication skills.
• Ability to lead a team of security specialists and analysts.
• Ability to interact with various teams and customers.
• Team player and fast learner.
• Share best practices and proactively suggest continuous improvements.
• Escalate operational issues to management when needed.
• Willing to work extended hours during incidents.

Performance Criteria

• Security Delivery team meets the agreed Service Level with customers.
• Help keep Service Delivery documentation up to date.

Skills: Information Technology, Proactive, Industry Knowledge, ISO 27001, Cisco, Information Security, Compliance, Flexible, Communication Skills, ITIL, Documentation