MMS Database Administrator

KEOLIS Group; Dubai; On-site; AED 180,000 - 250,000; Full time

Job summary

KEOLIS Group is seeking an MMS Database Administrator in Dubai to manage the Maintenance Management System (MMS) based on IBM Maximo. You will oversee day-to-day MMS operations, security groups, and helpdesk tasks, while championing governance and data integrity across the business.

The role requires 5+ years of Maximo experience, MAS familiarity, and strong SQL skills. You will develop reports and scripts, support integrations, and train staff on MMS processes and best practices.

Qualifications

• Bachelor’s degree in IT/CS/Engineering or related discipline.
• Minimum 5 years experience with Maximo 7.6.x or higher, MAS desirable.
• Experience with Maximo Anywhere/Mobile and MIF.
• Experience developing BIRT Reports and complex SQL queries.
• Ability to coordinate UAT and document processes.

Responsibilities

• Day-to-day MMS operation and helpdesk ticket administration, user and security group management.
• Act as MMS champion and gatekeeper for changes and ensure adherence to change management.
• Coordinate and support UAT, develop UAT scripts and define pass/fail criteria.
• Develop and update technical documentation and training materials.
• Deliver MMS training across business functions and departments.
• Perform MMS hardware/software maintenance and monitor system performance.
• Develop complex SQL to support user requirements and data quality initiatives.
• Support and monitor MMS integrations with third parties.
• Deputise for MMS Solution Architect Manager as needed.
• Assist in business case development for investments in systems and data capabilities.

Skills

Maximo expertise

SQL proficiency

UAT coordination

Stakeholder engagement

Change management

Education

Bachelor's Degree in IT/CS/Engineering

IBM Certified Deployment Professional or IBM Certified Functional Analyst (desirable)

Tools

Maximo 7.6+

Maximo Application Suite (MAS)

MIF

BIRT Reports

Java

Automation Script

Job description

At the forefront of our systems is our Maintenance Management System (MMS) IBM Maximo, and which the position of MMS Database Administrator is essential to ensure continued maintenance and development of this system, and which will support to drive our asset management capabilities, deliver system improvements, and improve our data capture, completeness and integrity.

This position will act as an MMS champion and system gatekeeper across the business, ensuring that all changes adhere to the relevant testing and change management procedures, and support to establish and implement standards and best practices

ROLES AND RESPONSIBILITIES

• Day-to-day operation management of MMS, incorporating administration of MMS helpdesk tickets, user and security group management;
• Acting as MMS champion and gatekeeper, ensuring all changes adhere to relevant change management procedures, proactive proposal of solutions or recommendations to improve system capabilities and data quality and integrity;
• Coordination and facilitation of User Acceptance Testing (UAT), incorporating development of UAT scripts to define Pass/Fail criteria;
• Development and updating of technical documentation and processes, including work instructions, procedures and training materials to document technical solutions and support processes;
• Development and delivery of MMS training materials across all business functions and departments;
• Perform necessary maintenance on MMS hardware and software, incorporating record capture, system performance reports, and engagement with stakeholders to identify root cause;
• Development of complex SQL queries to support business user requirements;
• Supporting and monitoring MMS third-party integrations;
• Deputise for the MMS Solution Architect Manager for periods of leave, or as required;
• Assist in the development of business cases to support strategic investment in systems, processes and/or solutions to enhance system and/or data capabilities;
• Perform other duties as instructed/directed/agreed with the MMS Solution Architect Manager or Line Management;

KEY SKILLS

• Self-motivated and resilient, with strong organisational skills to effectively and efficiently manage and prioritise multiple workstreams in a fast-paced team-orientated environment.
• Excellent written and verbal communication skills, with an ability to develop detailed documents and processes, and translate technical requirements to non-technical audiences.
• Strong problem-solving skills, with an ability to logically approach problems in order to understand issues, identify root cause, and propose appropriate recommendations or solutions.
• Ability to engage internal and external stakeholders across various functions and departments in order to manage expectations, extract information, influence change, and work collaboratively to achieve successful outcomes.
• Ability to understand complex systems and willingness to learn new software-based applications and methods of working.
• High attention to detail and committed to data integrity.
• Ability to work autonomously with minimal direction.
• Able and willing to share opinion, challenge the 'norm' and contribute ideas and suggestions to improve working practices.

EXPERIENCE

• Minimum 5 years experience of Maximo 7.6.x or higher, experience of Maximo Application Suite (MAS) is desirable;
• Experience of Maximo Anywhere development and deployment, experience of Maximo Mobile is desirable;
• Experience of Maximo Integration Framework (MIF);
• Experience of developing BIRT Reports;
• Experience of advanced application of SQL/TSQL;
• Experience and knowledge of Java class;
• Experience and knowledge of Automation Script

EDUCATIONAL QUALIFCATION

• Bachelor's Degree in IT, Computer Sciences, Engineering or related discipline.
• IBM Certified Deployment Professional or IBM Certified Functional Analyst is desirable.