Mining Equipment Aftermarket Sales Supervisor

WAYNE GIBBONS; Dubai; On-site; AED 180,000 - 260,000; Full time

Benefits offered by this job

AED package

24 days leave

Flight ticket (employee)

Medical insurance (employee)

Renewable contract

Business travel

Job summary

WAYNE GIBBONS in Dubai seeks an Expat Mining Equipment Aftermarket Sales Supervisor to oversee day-to-day aftermarket sales, ensure strong customer coverage and CRM discipline. You will drive opportunities by analyzing fleets and lifecycle needs in collaboration with Parts, Service, PSSR and Operations teams.

The role translates targets into actionable plans, campaigns, and cross-functional drive to achieve parts and service revenue and profit targets, with regular regional travel.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Sales, Supply Chain, or related field (or equivalent relevant experience).
• 5+ years' experience in aftermarket sales, parts sales, or related role within heavy equipment, automotive, industrial machinery, or a comparable technical sector.
• Demonstrated experience in supervisory, team leadership, or coaching capacity, ideally leading field-based sales reps (e.g., PSSR or similar).
• Familiarity with parts/inventory systems and supply chain coordination.
• Ability to liaise with all levels of the customer’s operational structure in a professional manner at all times.
• Show ability to communicate current customer relationship positives & negatives back to the After-Sales Management team in order to create strategic growth plans for both sales & profitability.
• Ability to effectively identify & communicate recommended solutions to customer issues & disputes appropriately to the relevant departments.
• Ability to understand systems, processes and financial statements that measure sales, profits & customer satisfaction.
• Ability to identify business opportunities, develop and implement & manage actions that capture core business.
• Proven ability to work within a team environment & drive successful team result. Interested

Responsibilities

• Supervise day-to-day aftermarket sales execution and ensure strong customer coverage.
• Maintain CRM discipline and proactive opportunity follow-up.
• Collaborate with Parts, Service, PSSR and Operations teams.
• Identify, develop and drive new aftermarket sales opportunities by analyzing fleets, usage patterns and lifecycle needs.
• Translate sales targets into actionable plans, campaigns and drive team performance across the group.
• Work cross-functionally to achieve parts and service revenue and profit targets.

Skills

Team leadership

CRM systems

Sales experience

Client liaison

Communication

Education

Bachelor's degree

5+ years aftermarket sales

Tools

Parts inventory systems

Supply chain coordination

Job description

EXPAT MINING EQUIPMENT AFTERMARKET SALES SUPERVISOR – DUBAI

Our client will give preference to expat candidates already based in Dubai, but will consider expat candidates based in the region/Gulf States

• AED Package
• 24 Days leave per year
• One annual flight ticket - for employee only
• Medical Insurance - for employee only
• Renewable contract
• This position will require regular business travel

This role is responsible for supervising day-to-day aftermarket sales execution, ensuring strong customer coverage, CRM Discipling, proactive opportunity follow-up and adherence to defined sales processes. In addition, the role actively identifies, develops and drives new aftermarket sales opportunities by analysing customer fleets, usage patterns, and lifecycle needs in close collaboration with Parts, Service, PSSR and Operations teams.

Acting as a bridge between strategy and execution, the Group Aftermarket Sales Supervisor translates sales targets into clear, actionable plans, sales campaigns, promotional programs and drives team performance across the group, and works cross-functionally to achieve parts and service revenue and profit targets.

CORE REQUIREMENTS

• Diploma or Bachelor's degree in Business Administration, Sales, Supply Chain, or a related field (orequivalent relevant experience)
• 5+ years' experience in aftermarket sales, parts sales, or a related sales role within heavy equipment,automotive, industrial machinery, or a comparable technical sector
• Demonstrated experience in supervisory, team leadership, or coaching capacity, ideally leading field-basedsales reps (e.g., PSSR or similar)
• Familiarity with parts/inventory systems and supply chain coordination
• Ability to liaise with all levels of the customer’s operational structure in a professional manner at alltimes
• Show ability to communicate current customer relationship positives & negatives back to the After-Sales Management team in order to create strategic growth plans for both sales & profitability
• Ability to effectively identify & communicate recommended solutions to customer issues & disputesappropriately to the relevant departments
• Ability to understand systems, processes and financial statements that measure sales, profits &customer satisfaction
• Ability to identify business opportunities, develop and implement & manage actions that capture corebusiness
• Proven ability to work within a team environment & drive successful team result. Interested