Mini Bar Attendant

Dorchester Collection; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a renowned hospitality group as a Mini Bar Attendant, where your passion for service and attention to detail will shine. In this role, you will be responsible for ensuring that our guests enjoy the finest experience, from stocking minibars to maintaining impeccable service standards. You'll learn from an award-winning team and have access to exceptional benefits, including complimentary stays at sister hotels and private medical insurance. This is an opportunity to grow within a culture that values inclusivity and excellence, making every day a chance to create memorable experiences for guests and build your own legacy in the hospitality industry.

Benefits

Competitive Salary Package

Complimentary stays with breakfast

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform provided with laundry

Qualifications

• Strong customer service skills and attention to detail are essential.
• Ability to communicate effectively in English.

Responsibilities

• Manage day-to-day operations of Room Service for guest satisfaction.
• Ensure minibars are stocked and billed accurately.

Skills

Customer Service

Communication Skills

Attention to Detail

Education

High School Diploma

Job description

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision – Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as Mini Bar Attendant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Mini Bar Attendant at The Lana Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for the day-to-day operations of the Room Service to ensure our guests receive nothing but the best experience.
• You will be in charge of ensuring all minibars are stocked correctly, consumed items are replaced and billed accurately to our guests, making all minibars look immaculate at all times.
• You will also be in charge of various amenities we offer our guests and the various mini bar setups available throughout the hotel.
• Serving others is your passion; you will ensure the outlet is in immaculate condition and all service standards are adhered to by the supporting team members.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Mini Bar Attendant you’ll have the opportunity to bring these to life and continue to create our legacy.
• You are aware of revenue targets and ensuring these are achieved and exceeded; simultaneously all costs are controlled within pre-set budgets including beverage cost and other expenses.
• By taking part in a daily team briefing pre-service, you ensure you are well informed of the daily happenings around the hotel as well as the upcoming service.
• You will ensure your stocks are controlled using the FIFO principle, by doing so reducing spoilage and ensuring near-expired items are flagged to your manager.
• During your daily routine, you liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness as well as maintenance are upheld at all times including furniture, equipment, floors, fixtures and fittings.

The items shared are the essence of a day in the life of a Mini Bar Attendant, but we’ll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• Director of Food and Beverage should be a strong financial business manager, and a specialist in the field of food and beverage. They need to be recognized as a leader who can competently guide each member of the operations team.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.