Middle Office Manager - Banking Operations Transformation - Achieve Group - Dubai, UAE

Achieve Test Prep; Dubai; On-site; AED 245,520 - 357,120; Full time

Job summary

Achieve Test Prep in Dubai is seeking a Middle Office Manager who will support a multinational bank in transforming banking operations. The role includes designing middle office processes, ensuring compliance, and driving initiatives that improve efficiencies.

The ideal candidate has a Bachelor's degree and a minimum of five years of relevant experience in banking operations. Strong leadership and knowledge of banking regulations are essential for this role.

Qualifications

• Minimum of five years of experience in banking middle office, operations, or product control within a global financial institution.
• Proven experience in business setup or operational restructuring with measurable process or team build-out outcomes.
• Strong understanding of SWIFT standards, banking regulations, and AML and CFT requirements.

Responsibilities

• Design and implement end-to-end middle office processes for new banking products.
• Identify operational inefficiencies and lead transformation initiatives to automate workflows.
• Drive departmental change by coordinating system enhancements, migrations, and UAT.

Skills

Banking middle office operations

Business architecture and process transformation

Deposit pricing and treasury coordination

Client onboarding and KYC AML oversight

SWIFT messaging and controls

Regulatory compliance and audit support

Stakeholder and head office coordination

Education

Bachelor's degree or above in Finance, Economics, Law, or Business Administration

Job description

Middle Office Manager - Banking Operations Transformation - Achieve Group - Dubai, UAE

Position Overview: The Middle Office Manager role with Achieve Group in Dubai supports a well-established multinational bank with a strong APAC presence. This position focuses on driving new business initiatives, restructuring administrative and middle office operations, and bridging front office, custody, and back office teams to ensure efficient execution, regulatory compliance, and scalable operating models.

Job Details

• Country: UAE
• City: Dubai
• Industry: Banking
• Function: Management
• General Salary: 22000-32000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Design and implement end-to-end middle office processes for new banking products, including SOPs and SLAs
• Identify operational inefficiencies and lead transformation initiatives to automate workflows, reduce risk, and improve turnaround times
• Drive departmental change by coordinating system enhancements, migrations, and UAT with IT and head office teams
• Partner with treasury on deposit pricing, FTP management, and approval of client pricing aligned with liquidity and risk considerations
• Govern instruction processing for interbank placements and settlements, ensuring robust maker-checker controls for SWIFT messaging
• Oversee institutional client onboarding, KYC and AML processes, including complex structures and regulatory questionnaires
• Monitor financial institution credit limits, counterparty exposure, and collateral requirements
• Track trade and settlement lifecycles, identify exceptions, and implement early risk indicators
• Ensure custody operations and agreements comply with local and head office regulatory frameworks
• Act as the primary liaison with head office on operational and regulatory matters
• Support internal and external audits, regulatory reviews, and submissions to supervisory authorities

Ideal Profile

• Bachelor's degree or above in Finance, Economics, Law, or Business Administration
• Minimum of five years of experience in banking middle office, operations, or product control within a global financial institution
• Proven experience in business setup or operational restructuring with measurable process or team build-out outcomes
• Strong understanding of SWIFT standards, banking regulations, and AML and CFT requirements
• High learning agility with the ability to quickly grasp new systems, products, and regulations
• Strong leadership and coordination skills in a cross-functional and matrix environment

Skills Set

• Banking middle office operations
• Business architecture and process transformation
• Deposit pricing and treasury coordination
• Client onboarding and KYC AML oversight
• SWIFT messaging and controls
• Regulatory compliance and audit support
• Stakeholder and head office coordination