Mid Market Account Manager - Dubai

Deliveroo; Dubai; On-site; AED 120,000 - 150,000; Full time

Benefits offered by this job

25 days of Annual Leave

Comprehensive Medical Insurance

Annual flight allowance

Free Deliveroo Plus

Enhanced Maternity & Paternity

End of year parties

Regular social events

Job summary

Deliveroo in Dubai is seeking a Mid Market Account Manager to manage key restaurant relationships and analyse data for profitability. This role requires 3-5 years of experience and a passion for the restaurant industry.

You will use data-driven insights to support and grow our partner restaurants, collaborating with various departments. Join Deliveroo's vibrant team and enjoy great benefits like 25 days of annual leave, comprehensive medical insurance, and a fun work environment.

Qualifications

• Minimum of 3-5 years of experience in a relevant industry.
• Very data conversant with an ability to utilise data to tell a story.
• Great organisational skills with excellent team-player qualities.
• Passionate about people and growing relationships.
• Enjoy working in a constantly evolving environment.
• Strong knowledge of the restaurant industry is a plus.

Responsibilities

• Manage a portfolio of Deliveroo's most important restaurants.
• Oversee relationships with important restaurant industry partners.
• Analyse data to achieve growth and profitability.
• Work cross-functionally with other departments.

Skills

Data analysis

Organizational skills

Relationship management

Fluency in English

Fluency in Arabic

Job description

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Mid Market Account Manager - Dubai

Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology-driven company at the forefront of the most rapidly expanding industry in the world, so join us for the ride.

The Team

As Deliveroo continues to grow, we become a major revenue channel for restaurants - aside from providing the best support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants' grow. Our Account Management team oversees restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide the best support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they're fun.

What You Will Do

• Manage a portfolio of Deliveroo's most important restaurants, including high-sales volume drivers and global restaurant brands
• Oversee relationships with important restaurant industry partners
• Analyse data to achieve growth and profitability, both for your partners and for Deliveroo
• Work cross-functionally with other departments (Marketing, Operations) to drive new projects

What Skills You'll Need

• Minimum of 3-5 years of experience in a relevant industry
• Very data conversant with an ability to utilise data to tell a story
• Great organisational skills with excellent team-player qualities
• Passionate about people and growing relationships
• Enjoy working in a constantly evolving environment
• Strong knowledge of the restaurant industry is a plus
• Fluency in English and Arabic is a plus

Benefits and Diversity

• 25 days of Annual Leave
• Comprehensive Medical Insurance
• Annual flight allowance
• Free Deliveroo Plus - Free delivery and access to special offers
• Enhanced Maternity & Paternity benefits
• End of year parties and regular social events
• An extremely fun team to work with!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!