Microsoft Dynamics CRM Techno-Functional Consultant - Banking Sector

Apt Resources is seeking a seasoned Microsoft Dynamics CRM Techno-Functional Consultant to join our client’s team in the banking sector, based onsite in Abu Dhabi. This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, as well as hands-on experience with Power Platform and Azure environments.

Key Responsibilities :

• Design, develop, and implement Microsoft Dynamics CRM solutions.
• Customize workflows and handle post-implementation support and service requests.
• Collaborate with stakeholders to gather and define requirements and develop prototypes.
• Architect solutions with best practices in security, scalability, and performance.
• Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
• Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
• Implement and maintain integrations with backend and third-party systems.
• Develop Power Automate flows, support bulk data jobs, and integrate with SharePoint and O365.

Requirements

• 6–8 years of relevant experience with a Bachelor's degree in Computer Science or related field.
• Expertise in Microsoft Dynamics CRM Sales and Service modules.
• Experience with Canvas and Model-Driven apps is a plus.
• Strong knowledge of Power Platform environments, licensing, security roles, connectors, and reusable components.
• Knowledge of authentication protocols such as OAuth, client credential flow, app registration, etc.
• D365 Certifications (Customization and Configuration, Customer Insights, Fundamentals, Power Platform Developer) are preferred.
• Familiarity with Agile methodology, story writing, and backlog prioritization.
• Excellent communication and stakeholder management skills.